Medical Assistant Patient Services Coordinator

SynergenX Health Holdings LLC • Johnson City, TN

1d • Onsite

About The Position

This is a part-time, onsite role for a Medical Assistant / Patient Services Coordinator at Low T in Johnson City, Tennessee, requiring up to 20 hours per week. The position is described as dynamic and patient-focused, involving greeting patients, answering questions, supporting providers, assisting in the clinical area, and handling front-office responsibilities to ensure smooth clinic operations. The role emphasizes creating a welcoming and upbeat healthcare experience, offering opportunities to learn, meet people, and make a difference in patients' lives. It is not a sedentary job and requires active participation in both front-desk and clinical duties.

Requirements

• High School Diploma or GED required
• At least 6 months of back-office Medical Assistant experience OR a completed externship
• Ability to perform phlebotomy and injections independently
• Strong communication and interpersonal skills
• A genuine desire to help patients feel comfortable, respected, and cared for
• Energetic and naturally positive
• Friendly and comfortable talking with all kinds of people
• Compassionate and genuinely patient-focused
• Dependable and someone your team can count on
• A quick learner who isn't afraid to ask questions
• Comfortable juggling multiple responsibilities
• Organized and detail-oriented
• Comfortable learning new technology and systems
• Willing to jump in and help wherever needed
• Comfortable working in a fast-paced, high-energy environment
• Someone who brings a positive attitude even when the clinic gets busy

Nice To Haves

• Previous healthcare experience preferred

Responsibilities

• Welcome patients with a warm, confident, and positive attitude
• Check patients in and make them feel comfortable from the moment they arrive
• Answer phones, messages, and patient questions
• Help patients understand insurance benefits, payments, and costs
• Process payments and maintain accurate patient information
• Assist with scheduling and daily administrative tasks
• Keep the front desk and waiting area clean, organized, and welcoming
• Jump in wherever needed to keep the clinic moving
• Obtain and document patient vital signs
• Perform phlebotomy and injections independently
• Assist providers with clinical procedures
• Perform EKGs and point-of-care testing according to protocol
• Prepare lab requisitions and patient plans
• Room patients efficiently and help keep patient flow moving
• Clean, stock, and organize exam rooms
• Process patient specimens according to established protocols
• Complete required clinical documentation and quality-control logs
• Help maintain equipment, supplies, and inventory

Benefits

• Opportunities to learn and grow
• Part of a growing healthcare organization
• Team-oriented, patient-first culture
• Work alongside experienced healthcare providers
• Build meaningful relationships with patients
• Strengthen clinical skills
• Learn both front-office and back-office operations
• Work with a team that values positivity, teamwork, and great patient experiences

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED