Medical Assistant/Patient Service Representative - Surgery

Oklahoma State University • Tulsa, OK

1d • Onsite

About The Position

This position is primarily responsible for ensuring high quality and continuity in the provision of comprehensive primary medical care services. The RMA/CMA is utilized in performing typical front and back office clinical functions. Responsible to perform duties related to checking patients in and out, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.

Requirements

• Vocational/Technical Medical Assistant degree (must be conferred on or before agreed upon start date)
• Previous front and back-office experience in a health clinic setting or equivalent experience
• Currently Certified Medical Assistant or Registered Medical Assistant
• Current CPR certification
• Valid Oklahoma Driver License
• Knowledge of all areas related to clinic workflow
• Excellent customer service skills
• Good communication skills
• Ability to multi-task while providing good patient care
• Good computer skills and ability to learn new computer systems as needed
• Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities
• Strong Computer Skills (MS Office Suite – specifically with Outlook, Word, Excel)
• Typing and data entry
• Medical terminology
• Answer phone
• Detail-oriented
• Quality focus
• Ability to prioritize and work within deadlines
• Professionalism and interpersonal communication
• Ability to effectively communicate with patients and all medical staff
• Ability to work in a team environment
• Knowledge of HIPAA guidelines
• Ability to learn new processes as required

Nice To Haves

• Previous reception, scheduling, and medical records experience preferable
• Experience with EPIC highly desirable

Responsibilities

• Checking patients in and out
• Scheduling patient appointments
• Call confirmations
• Verifying insurance
• Maintaining accuracy and compliance with departmental policies and State/Federal regulations
• Performing front and back office clinical functions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees