Medical Assistant/ Patient Representative - Primary Care

Methodist Health System•Blacksburg, VA

1d•Onsite

About The Position

The Medical Assistant works under the general direction of the Physician or Nurse, providing healthcare to individuals and families as instructed by the physician. This role involves performing routine clinical processes, participating in patient education, and entering appropriate documentation into patient charts, all within the scope of licensure. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System, a fast-growing network with over 92 ambulatory clinics, an urgent care clinic, and a virtual care service. Methodist Health System is a faith-based organization dedicated to improving and saving lives through compassionate, quality healthcare. With nearly a century of service, Dallas-based Methodist Health System operates a network of 12 hospitals and more than two dozen clinics, offering nationally recognized medical services including a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics. The system is also known for its renowned teaching programs, innovative research, and strong community commitment.

Requirements

Graduation from an accredited program for Medical Assistants.
2+ years of professional medical assisting in a practice setting is preferred.
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
Valid CPR certification.
Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
Extensive standing and walking; frequent exposure to potentially infectious agents, communicable diseases, toxic substances, medicinal preparations and other conditions common to a physician’s office; requires working under stressful conditions or working irregular hours.

Responsibilities

Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
Implement patient care under the guidance and direction of the all physicians, ma’s and/or. Office Manager(s).
May screen phone calls during triage under the supervision of a physician. Will function as a patient screener only, and will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately referred to a physician.
May perform intramuscular, intradermal of subcutaneous injections with complete documentation.
Assists physicians and/or MA’s in providing nursing care to patients in accordance with clinic policies and procedures.
Takes patient history and vitals.
On a monthly bases check for expired medication, keeping appropriate documentation and disposal.
Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module.
Demonstrates an extensive working knowledge and practice of infection control procedures.
Cleans and disinfects all instruments and maintain QA reports for the autoclave.
Other job duties as assigned.