Medical Assistant- Patient Care Coordinator: Full-Time

Md Pediatric Associates•Flower Mound, TX

13h•Onsite

About The Position

The Patient Care Coordinator is a vital member of the clinical care team, responsible for preparing patients for their visits by performing intake, triage, and rooming procedures. This role includes collecting vitals, reviewing medical histories, updating charts in the electronic health record (EHR), and supporting the provider and nurse with clinical tasks to ensure efficient, family-focused care. The ideal candidate is warm, attentive, and organized, with a strong commitment to pediatric health and a passion for creating positive patient experiences in a fast-paced environment.

Requirements

High school diploma or equivalent required
Current CPR/BLS certification
Ability to pass a background check and drug screening
Compassion and Patience – Demonstrates a child-friendly, calm, and empathetic approach
Clinical Accuracy – Accurately records patient vitals, histories, and symptoms
Customer/Patient Focus – Creates a welcoming, supportive experience for patients and families
Communication – Communicates effectively with patients, families, and providers
Time Management – Manages multiple patients and responsibilities with efficiency
Attention to Detail – Ensures accuracy in documentation and patient records
Teamwork – Collaborates with clinical and administrative staff to support seamless care
Professionalism – Maintains a courteous and respectful demeanor in all interactions
Confidentiality – Respects and protects patient privacy in compliance with HIPAA
Adaptability – Adjusts quickly to schedule changes and clinical priorities

Nice To Haves

Completion of a Medical Assistant training program preferred
Current Nursing program student a plus
Experience in a pediatric or clinical setting preferred
Proficiency in using electronic health record systems

Responsibilities

Greet and room patients in a friendly and professional manner
Obtain and record vital signs including temperature, pulse, respiratory rate, blood pressure, height, head circumference, and weight
Review and update patient medical histories, current medications, allergies, and chief complaints
Communicate pertinent intake and triage information to providers before exams
Prepare exam rooms by ensuring cleanliness, appropriate supplies , and readiness between patients
Assist providers and nurses with procedures, testing, or screenings as needed
Enter documentation accurately and promptly into the electronic health record
Monitor and respond to patient needs during the visit to ensure comfort and safety
Maintain clinical supply inventory and restock exam rooms
Unpack shipments, including supplies, formula, samples, and vaccines and place in appropriate areas physically and in EHR
Follow infection control protocols and safety procedures at all times
Participate in team huddles, training sessions, and quality improvement initiatives
Performs other duties that may be necessary or in the best interest of the organization