Medical Assistant (PACE)

CalOptima Health•Garden Grove, CA

3d•$49,754 - $69,655•Onsite

About The Position

We are a mission-driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. We are hoping you will join us as a Medical Assistant (PACE) and help shape the future of healthcare where you’ll be an integral part of our PACE- Clinic team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Office. If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum. The Medical Assistant the Program of All Inclusive Care for the Elderly (PACE) will work under the general supervision of the Clinic Nurse and within regulatory practice. You will assist in the provision of direct participant care by performing routine procedures, technical and clerical support services in a clinical setting. You may administer intramuscular, subcutaneous or intra-dermal injections and may perform skin tests, administer oral medications, venipunctures and skin punctures for blood specimens. Together, we are building a stronger, more equitable health system.

Requirements

High school diploma or equivalent PLUS 3 years of work experience with at least 1 year working with the frail or elderly population required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire.
Medical Assistant certification from an accredited school.
Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
Work independently and exercise sound judgment.
Communicate clearly and concisely, both orally and in writing.
Work a flexible schedule; available to participate in evening and weekend events.
Organize, be analytical, problem-solve and possess project management skills.
Work in a fast-paced environment and in an efficient manner.
Manage multiple projects and identify opportunities for internal and external collaboration.
Motivate and lead multi-program teams and external committees/coalitions.
Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Nice To Haves

Experience in a medical office or hospital within the last 3 years.
Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Chinese, Korean, Russian, Spanish, Vietnamese).

Responsibilities

Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
Performs and documents accurate preliminary data collection and collects data on each participant to be seen in the clinic, including but not limited to vital signs (temperature, blood pressure, pulse, weight, height, respirations), allergies, medications, pain scale, participant’s complaints/symptoms and immunologic status.
Assists medical provider/primary care provider (PCP); carries out medical provider’s orders by performing requested tests such as, but not limited to, glucometer test, urine dip test, administration of purified protein derivative and tuberculosis tests, audio testing, setup and assistance with minor procedures pelvic exam setup and assistance, phlebotomy draws, electrocardiogram (EKGs), ear lavage and injections.
Schedules routine/follow-up appointments, follows up on missed appointments and makes phone calls as directed.
Maintains charting/records by documenting pertinent participant information, procedures, medications and injections administered, as well as participant responses and report findings to the medical provider.
Records and signs, symptoms, reactions and progress of participants and reports findings to the medical provider.
Assists with maintaining equipment and supply logs for the clinic.
Assists with the care and handling of supplies, equipment and instruments.
Assists with the front office desk by answering phones, communicating with appropriate disciplines for participant issues or appointments and rooming for specialty appointments.
Completes other projects and duties as assigned.