Medical Assistant-PACE

Neighborhood Healthcare•Riverside, CA

2d•$25 - $35•Onsite

About The Position

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community. As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants. The Medical Assistant-PACE will support various providers, advanced providers, and registered nurses to provide excellent patient-centered care and services within a dynamic team environment. This role will communicate with patients and perform clinical services to ensure high quality patient care in a fast-paced environment.

Requirements

High school diploma or GED required
Valid Medical Assistant certificate from an accredited program required
Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.
Current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually.
Familiarity with medical procedures and terminology
Intermediate computer and data entry skills
Must use sound judgment to anticipate needs of patients and providers
Flexibility with changing priorities and time sensitive deadlines
Use emotional and cultural intelligence to provide appropriate communication and patient care
Exemplify compassion to patients and team members
Ability to successfully manage multiple tasks simultaneously
Ability to work as part of a team as well as independently
Ability to work with highly confidential information in a professional and ethical manner

Nice To Haves

Bilingual (English/Spanish) preferred
Proficiency with electronic health records system experience preferred

Responsibilities

Communicates and performs clinical care services with patients
Takes patient vital signs and obtains patient intake information
Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs
Discusses patient needs and provides education and resources to patients directly
Ensures exam rooms are stocked, cleaned, and set up for examinations and procedures
Coordinates provider workflows to ensure efficient patient care
Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs and required screenings
Assists other providers and care teams in women’s health, pediatrics and general medicine departments as needed
Utilizes electronic health records to order, process and document clinical treatment plans for patient as directed by the provider
Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse
Provides patient with requested documents after review to ensure forms are complete, accurate and executed by the provider
Completes ongoing/annual training for position compliance