Medical Assistant/Outpatient Clinical Care Assistant - Digestive Disease Institute

Cleveland Clinic•City of Utica, NY

10d•Onsite

About The Position

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. This role could support a Medical Assistant or an Outpatient Clinical Care Assistant. Cleveland Clinic’s Digestive Disease Institute specializes in medical and surgical treatments for disorders related to the gastrointestinal tract. As a Medical Assistant or Outpatient Clinical Care Assistant, you will provide or assist with basic patient care activities supervised by an RN or LPN. Some of the daily duties include completing vitals, rooming intake, specialized testing based on the needs of the visit, completing questionnaires, and, within scope, assisting providers. A caregiver in this position will work 8:00am to 4:30pm or 7:30am to 4:00pm. No weekends, holidays or evenings required.

Requirements

A high school diploma or GED
One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting
Understanding of human anatomy, basic patient care activities and math
Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1)
Completion of a clinical externship OR extensive clinical experience
Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period

Nice To Haves

Additional formal training/education may substitute some or all of the required experience
If not already obtained, Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross is required within the new hire period

Responsibilities

Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
Review printed instructions with patients.
Assist with wound care.
Document in the electronic health record.
Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic.
Stock supplies and linens.
Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
Initiate CPR and other emergency measures.
Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
Monitor and communicate changes in patient condition.
Administers specific medications under direction of provider.
Maintain equipment, medical supplies, and examination areas.
Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.