Medical Assistant - Orthopedics - Pasadena

Cedars-Sinai•CA, CA

2d•$24 - $33•Onsite

About The Position

Cedars-Sinai was awarded the Advisory Board Company’s Workplace of the Year, recognizing hospitals and health systems nationwide for outstanding employee engagement. We also offer a great benefits package and competitive compensation, contributing to U.S. News & World Report naming us one of America’s Best Hospitals. We take pride in hiring the best employees, and our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.

Requirements

Positive patient relations
Proper telephone communication
Verification of patient information by interviewing patient and confirming purpose of visit
Prepare patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature
Reporting patient history summary
Appointment scheduling
Collection and maintenance of current patient demographics and insurance information
Clinical or administrative knowledge, based on scope of practice
Infection prevention standards

Responsibilities

Greets patients, take appropriate vital signs, review current medications and record in medical record
Assists with tracking and monitoring department specific data
Explains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practice
Manages patient care flow and assist with monitoring CS-Link message pools and standard work
Sets up exam room/procedure rooms appropriately based on patient visit needs
Sweeps clinical areas to monitor inventory based on standard work
Cleans/re-processes equipment and supplies based on standard work and department guidelines
Addresses patient, physician, and staff concerns and escalate accordingly
Provides assistance in QA measures for suites, including recording QC testing on designated equipment
Provides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution
Monitors their own workflow to identify opportunities for improvement
Participates in daily huddles and staff meetings
Adheres to all infection prevention standards, department policies and guidelines
Responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit.
Prepares patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary.
Responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.