Medical Assistant OR Office Specialist- ONCOLOGY-FULL TIME

Meadville Medical Center • Meadville, PA

8d • Onsite

About The Position

This is a full-time position for a Medical Assistant or Office Specialist in the Oncology department. The role involves direct patient interaction, scheduling, insurance verification, and data entry within an electronic medical records (EMR) system. The position requires a high level of attention to detail, strong communication skills, and the ability to handle sensitive patient information and emotionally charged situations with compassion and professionalism.

Requirements

• Certified Medical Assistant graduate- PREFERRED
• Sufficient experience may be substituted for the educational requirement.
• Must possess great attention to detail.
• Must be able to accurately type and be efficient with data entry equipment.
• Must have the ability to apply appropriate rules of grammar, spelling and punctuation.
• Knowledge of computers is a necessity.
• Must possess the ability to prioritize activities, organize work and problem solve.
• Communications skills both verbal and written must be above average to excellent.
• Must be able to communicate with public sector by telephone use and in person.
• Must be able to deal with anxious and angry people.
• Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact.
• Understanding of confidentiality rules is a must without exception.

Responsibilities

• Greet and check out patients in a courteous and professional manner
• Schedule follow-up appointments, lab work, imaging, and other diagnostic tests as ordered by oncology providers
• Verify insurance coverage and obtain pre-authorizations for tests and procedures as needed
• Collect co-pays and outstanding balances, providing receipts and accurate documentation
• Ensure accurate and timely data entry into the electronic medical records (EMR) system
• Communicate with insurance companies, patients, and internal departments to resolve issues
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Provide compassionate support and reassurance to patients in a sometimes emotionally difficult environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree