Medical Assistant or LPN Scribe - Dermatology

Advocate Health and Hospitals CorporationMenomonee Falls, WI
Hybrid

About The Position

This role assists physicians/clinicians in documenting patient visits in the electronic medical record, performing related clerical duties to enhance physician/clinician effectiveness and patient flow. The position involves preparing and rooming patients, performing laboratory procedures, assisting with procedures and surgeries, administering medications, providing basic patient instructions, and following through with necessary requests. The scribe communicates with patients and the healthcare team to ensure smooth clinic operations and accurate documentation. This role requires anticipating physician needs by gathering medical records and test results, documenting physician-patient communication in real-time, preparing orders, and ensuring all documentation is complete and accurate.

Requirements

  • MUST HAVE MA OR LPN
  • Licensed Practical Nurse (LPN) license issued by the state in which the team member practices (for LPN role)
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.
  • Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing (for LPN role)
  • Completion of an accredited or approved program in Medical Assistant (for MA role)
  • Proficient computer skills including keyboarding, navigation within a windows operating system, use of electronic mail and electronic medical records systems.
  • Excellent communication (written and verbal) and interpersonal skills.
  • Ability to develop rapport and maintain positive relationships with a variety of patients, family, staff and physicians.
  • Good organization, prioritization and problem solving skills.
  • Ability to multi-task with frequent interruptions.

Nice To Haves

  • Two-year commitment for sign-on bonus

Responsibilities

  • Assisting physician/clinician in documenting details of the patient visit via the electronic medical record.
  • Performing other related clerical duties to increase physician/clinician effectiveness, efficiency, and productivity for improved patient flow and satisfaction.
  • Effectively communicating and ensuring the patient's clear understanding of the scribe role, in order to enhance the patient's experience and comfort level.
  • Preparing and rooming the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information.
  • Performing laboratory procedures using principles of aseptic technique and standard precautions/infection control guidelines.
  • Assisting the physician/advance practice provider (APP) with procedures and surgeries.
  • Administering routine medications, under physician/APP orders.
  • Providing basic patient instructions on the performance of routine tasks or skills.
  • Following through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services.
  • Referring questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.
  • Communicating with physicians and other members of the health care team to ensure smooth clinic flow and makes adjustments as necessary.
  • Effectively communicating accurate and timely information with the patient.
  • Preparing and assembling medical record documentation/chart for physician prior to patient visit.
  • Anticipating physician needs for patient visits by obtaining internal and external previous medical records and test results.
  • Ensuring that all elements of documentation are complete and accurate.
  • Entering the patient room with the physician/clinician during patient visit to capture and transcribe medical record documentation in real time using electronic medical record applications.
  • Documenting the physician/clinician's communication with the patient using appropriate medical terms and phrasing.
  • Preparing (pends) orders including follow-up testing, lab orders, medication orders, consults and/or referrals and the associated diagnosis to be connected with those orders.
  • Documenting the correct follow-up instructions and level of service designation based on the physician/clinician's direction.
  • Assisting in data entry from devices or other sources.
  • Completing medical records for each encounter ensuring accurate and timely documentation.
  • Under physician/clinician direction, updating patient history and other pertinent health information in the patient record.
  • Preparing and sending all documentation for review and approval.

Benefits

  • Sign-on bonus ($2,500 with a two-year commitment)
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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