Medical Assistant or EMT

Urgent Care Management or Joint Venture Partner•Duluth, GA

About The Position

Piedmont Urgent Care is hiring a Medical Assistant or EMT to provide hands-on patient care and support smooth clinic operations in a fast-paced, team-oriented clinical environment. The role includes preparing patients for examinations and treatments, performing triage, documenting patient histories, collecting laboratory specimens, administering medications and non-intravenous injections, and assisting with clinical procedures. The employee will also support Occupational Medicine services, maintain regulatory compliance, handle administrative tasks, and oversee quality assurance requirements. Travel to other Piedmont Urgent Care locations may be required to support staffing and operations. This is a full-time position with three 12-hour shifts, scheduled from either 7 AM to 7 PM or 8 AM to 8 PM. Overnight shifts are not required. The role requires availability for weekends and holidays.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Proficiency in venipuncture, injections, and clinical procedures.
  • Experience using Electronic Medical Records software.
  • Ability to work 12-hour shifts, weekends, and holidays.
  • A positive, proactive approach to patient care and collaboration.

Nice To Haves

  • One or more years of healthcare experience is preferred; urgent care or emergency room experience is a plus.
  • Outstanding new graduates may be trained.
  • Experience with EPIC is preferred.

Responsibilities

  • Prepare patients for examinations and treatments, helping ensure they are comfortable and informed.
  • Perform triage and accurately take vital signs.
  • Obtain and document detailed patient histories in the Electronic Medical Record system in a timely manner.
  • Collect routine laboratory specimens, including blood, urine, and oral swabs.
  • Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
  • Start IVs, place catheters, and perform splinting when necessary.
  • Perform basic clinical, aseptic, and laboratory procedures to support patient care.
  • Assist with Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, following company protocols.
  • Maintain healthcare regulatory compliance, including HIPAA and OSHA requirements.
  • Perform office procedures and general administrative tasks, and operate office medical equipment.
  • Oversee compliance with quality assurance programs, CLIA-waived laboratory requirements, and patient result trackers.
  • Travel to other Piedmont Urgent Care locations as required to support staffing and operational needs.

Benefits

  • Medical, dental, vision, prescription, and pet insurance.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Certification reimbursement.
  • Leadership opportunities and professional development.
  • Employee Assistance Program and wellness initiatives.
  • Three 12-hour shifts and no overnight shifts.
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