Medical Assistant or EMT or LPN - Family Medicine- Waukesha South Clinic 0.4 FTE

ProHealth Care•Waukesha, MA

10d•Onsite

About The Position

Looking for a clinic role with variety and a schedule that offers some flexibility? Join ProHealth Care’s Waukesha South Clinic and support a busy Primary Care team caring for patients across a wide range of ages and healthcare needs. This position offers a nice mix of consistency and variety. You’ll align with a provider one day each week, while the remainder of your schedule will focus on supporting Primary Care needs across the clinic. This position will align with a provider one day per week and support broader Primary Care needs during the remainder of the schedule. We have flexibility in how the schedule is structured and are open to discussing options with candidates. As a Clinical Support Associate, you’ll play an important role throughout the patient visit and help keep the clinic running smoothly. Depending on your clinical background, training and scope, responsibilities may include: Room patients and prepare them for provider visits Obtain and document vital signs, medical histories, medications and allergies Perform point-of-care testing and collect specimens as ordered Perform blood draws and support laboratory testing within scope and training Administer medications, injections and immunizations as appropriate to your role and scope Perform EKGs and other diagnostic testing as ordered Assist providers with examinations, minor procedures and treatments Support wound care, dressing changes and other hands-on clinical needs Review provider instructions and reinforce patient education Respond to patient phone calls, electronic messages and in-basket requests Support prescription-related requests, referrals, testing and follow-up needs Recognize changes or concerns in a patient’s condition and communicate them to the appropriate clinical team member Maintain timely and accurate documentation in the electronic medical record Prepare exam rooms, clean equipment and maintain clinical supplies Help manage changing patient volumes and priorities throughout the clinic day Partner with providers, nurses and fellow CSAs to support efficient patient flow and a positive patient experience Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community. Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals. Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR Clean exam rooms after each patient visit and maintain sufficient stock of supplies. Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers. Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision. Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment. Float to other departments or clinic locations as assigned by PHMG Leadership.

Requirements

High school diploma or equivalent
Completion of an approved Medical Assistant, EMT, LPN or equivalent clinical training program
Appropriate certification, registration or licensure based on your clinical background and the requirements of the position
BLS/CPR certification
High School Diploma or Equivalent
Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program

Nice To Haves

Previous clinical experience preferred
Strong communication and patient-service skills
Ability to stay organized and prioritize in an active Primary Care environment
Comfort caring for patients with a wide range of ages and healthcare needs
Strong attention to detail and accurate documentation skills
Ability to work collaboratively with providers, nurses and other members of the care team
Comfort learning and using an electronic medical record; Epic experience is a plus
Flexibility to respond to changing patient volumes and clinical priorities
A patient-centered approach and interest in building relationships with patients and families
1 to 3 years preferred

Responsibilities

Room patients and prepare them for provider visits
Obtain and document vital signs, medical histories, medications and allergies
Perform point-of-care testing and collect specimens as ordered
Perform blood draws and support laboratory testing within scope and training
Administer medications, injections and immunizations as appropriate to your role and scope
Perform EKGs and other diagnostic testing as ordered
Assist providers with examinations, minor procedures and treatments
Support wound care, dressing changes and other hands-on clinical needs
Review provider instructions and reinforce patient education
Respond to patient phone calls, electronic messages and in-basket requests
Support prescription-related requests, referrals, testing and follow-up needs
Recognize changes or concerns in a patient’s condition and communicate them to the appropriate clinical team member
Maintain timely and accurate documentation in the electronic medical record
Prepare exam rooms, clean equipment and maintain clinical supplies
Help manage changing patient volumes and priorities throughout the clinic day
Partner with providers, nurses and fellow CSAs to support efficient patient flow and a positive patient experience
Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group.
Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.
Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
Float to other departments or clinic locations as assigned by PHMG Leadership.

Benefits

Schedule is open, we’re willing to talk about what works for you within the needs of the clinic
Weekday Primary Care environment
Mix of dedicated provider support and broader clinic coverage
Variety of patients, visit types and clinical needs
Opportunity to use a broad range of hands-on clinical skills
Build ongoing relationships with patients and families
Work closely with physicians, advanced practice providers, nurses and fellow Clinical Support Associates
Collaborative team environment where no two days are exactly the same
Schedule one 12 hour shift per week, one 8 hour shift per week, Flexible on which days are needed.
Family Medicine and could cover Urgent Care as well.
We have flexibility in how the schedule is structured and are open to discussing options with candidates.