Hiring Event 9/16/2026 - Medical Assistant / Ophthalmic Technician
About The Position
An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. Essential Duties and Responsibilities: Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Practice urgency at all times with patient’s time, as well as doctor’s time and schedule. Comply with all company policies and procedures including HIPAA. Verify patient information by interviewing patient. Recording medical history, current medications and confirming purpose of visit. Records all data in the patient's Electronic Medical Record (EMR). Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements. Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography. Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications. General office duties and cleaning to be assigned by manager.
Requirements
- No medical experience required - willing to train for the right candidate!
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
- One-year related experience and/or training; or equivalent combination of education and experience
- Must be able to provide proof of identity and right to work in the United States
Nice To Haves
- Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
Responsibilities
- Facilitate patient flow
- Assist the doctor in preliminary testing
- Verify medical and vision insurances
- Effectively communicate with patients, doctors, and managers
- Answer inquiries through phone, email, and in-person requests
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
- Comply with all company policies and procedures including HIPAA
- Verify patient information by interviewing patient
- Recording medical history, current medications and confirming purpose of visit
- Records all data in the patient's Electronic Medical Record (EMR)
- Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
- Performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
- Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
- General office duties and cleaning to be assigned by manager
Benefits
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Competitive Base Pay
- Optical Education Reimbursement
- Paid Maternity Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
