Medical Assistant / Office Coordinator

Coastal Care MD, LLC•Savannah, GA

5d•Hybrid

About The Position

Coastal Care Primary Care, the concierge membership practice of Dr. Gaudry, is seeking a versatile, personable Medical Assistant / Office Coordinator to join our small, patient-focused team. This is a hybrid clinical and administrative role ideal for someone who enjoys variety, thrives in a close-knit practice, and wants to build lasting relationships with a dedicated patient panel. Coastal Care Primary Care is a membership-based Direct Primary Care (DPC) practice. Because we don't bill insurance for visits, our physician can spend more time with each patient and our team can focus on relationships rather than paperwork volume. It's a smaller, calmer, more personal environment than a typical high-volume clinic. In a practice our size, everyone wears more than one hat. This role blends front-of-house coordination with hands-on clinical support, working directly alongside Dr. Gaudry throughout the day.

Requirements

Certified or Registered Medical Assistant (CMA/RMA) preferred, or equivalent hands-on clinical experience
Prior experience in a medical office, front desk, or patient coordination role
Comfortable with phlebotomy, injections, and basic clinical procedures
Strong communication and interpersonal skills — this is a relationship-driven practice
Highly organized, self-directed, and comfortable managing shifting priorities
Proficiency with EHR systems and general office software
Discretion and professionalism handling confidential patient information
A team player who is comfortable in a small-office, no-task-too-small environment

Responsibilities

Room patients, take vitals, and prepare them for visits
Assist Dr. Gaudry with exams, minor procedures, and point-of-care testing
Administer injections and vaccines, and perform phlebotomy/lab draws as needed
Prepare and process lab specimens; follow up on results
Maintain clinical supplies, equipment sterilization, and exam room readiness
Document accurately and promptly in the EHR
Greet members and manage a warm, welcoming front-office experience
Schedule appointments and manage the daily calendar for the practice
Answer phones, emails, and patient portal messages
Support new member onboarding and maintain membership records
Coordinate referrals, prescription refill requests, and outside records
Manage basic office operations: supply ordering, mail, light bookkeeping support
Help maintain a clean, organized, and efficient office environment