Medical Assistant (Non-Certified)

Arkansas Children's HospitalSpringdale, AR
$15 - $19Onsite

About The Position

The Medical Assistant (MA) provides foundational clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the MA supports safe, efficient, and family-centered pediatric care. This entry-level role performs defined clinical tasks within established protocols while building competencies that may support future certification and expanded responsibilities.

Requirements

  • Completion of accredited medical assistant program (or 1 year MA work experience may be substituted in lieu of education)
  • High school diploma or general education degree (GED)

Nice To Haves

  • Related Field - 1 year healthcare or related setting as MA

Responsibilities

  • Rooms patients and prepares them for examination, including obtaining vital signs, height/weight, and updating basic health information in the EHR.
  • Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
  • Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.
  • Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.
  • Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
  • Supports and maintains clinic flow by preparing exam rooms, managing supplies, and adhering to infection prevention standards.
  • Accurately documents delegated clinical tasks, procedures, patient education reinforcement, and communications in EMR, including result note workflows, order support, secure messaging, and downtime procedures.
  • Supports quality and population health initiatives and other clinic improvement efforts.
  • Reinforces provider-directed patient instructions and distributes educational materials.
  • Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.
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