Medical Assistant / Medical Assistant Sr – Internal Medicine

Froedtert•Milwaukee, WI

9d•Onsite

About The Position

The Medical Assistant (MA/MA Sr) is a healthcare professional and an essential member of the patient-centered healthcare team. The MA/MA Sr is instrumental in helping the patient feel at ease while collaborating with the provider throughout the patient's visit. The position focuses on Direct Patient Care, performing hands-on patient care and supporting providers in clinic. Typical daily duties include interacting with patients, performing standard rooming, taking vitals, administering vaccines, setting up and turning over rooms, specimen collection, and assisting providers as needed. This role also involves completing patient refill requests following standard system protocols. The position also includes cross-training for Indirect Patient Care, which is largely computer-based and involves using the Epic inbasket to review and respond to patient phone calls, MyChart Messages, refills, and paperwork. Depending on staffing needs, indirect teammates may shift to support direct patient care. The role will also cross-train to cover the Geriatric Clinic.

Requirements

High school diploma (or GED) required.
Completion of an MA program, or Completion of an EMT-Basic course, or Trained on the job MA AND one year experience in health care, or Completion of an MA Apprentice program (for MA role).
American Heart Association (AHA) Basic Life Support for the Healthcare Providers (BLS) or an AHA approved equivalent required within 90 days of hire.
1 year of healthcare experience preferred (for MA role).
Military Medic/Corpsman training (must also obtain one of the certifications or licenses below within 6 months of hire), or Certified/Registered Medical Assistant through one of the following: Credentialed in ABR-OE, Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), NRCMA - Medical Assistant through the National Association for Health Professionals, CCMA Certified Clinical Medical Assistant, Certified Medical Assistant through the National Phlebotomy Certification Examination (NPCE), Certified Paramedic, Advanced EMT, Graduated from an accredited Licensed Practical Nurse (LPN) program and current active LPN license, or Other certification from an approved body as maintained by Froedtert Human Resources (for MA Sr role).
1 year of experience as medical assistant or in the field of the credential held is required (for MA Sr role).

Nice To Haves

Cross-train for Indirect Patient Care.
Cross-train to cover Geriatric Clinic.

Responsibilities

Performing hands-on patient care and supporting providers while in clinic.
Performing standard rooming, taking vitals, administering vaccines, setting up and turning over rooms, specimen collection, and assisting providers as needed.
Completing patient refill requests, following our standard system refill protocol.
Utilizing our Epic inbasket to review and respond to patient phone calls, MyChart Messages, refills, and paperwork.
Maintaining Basic Life Support (BLS) certification.
Remaining compliant with all organization educational, licensure or certification requirements.
Cross-training and floating as needed to provide services across sites and to maintain optimal clinic operations.

Benefits

Paid Time Off (PTO)
Career Development – Career Pathways, Tuition Assistance, CEU opportunities
Academic Partnership – Collaboration with the Medical College of Wisconsin
Referral Bonuses
403(b) Retirement Plan
Moving Assistance
Comprehensive Insurance – Medical, Dental, Vision, Life Insurance
Disability Coverage – Short- & Long-Term Disability
Free Workplace Clinics, Employee Assistance Programs (EAP), Healthy Contributions, & Care@Work
Employee Assistance & Exclusive Discounts
Adoption Assistance
Discounts on Gym Memberships, Travel, KinderCare, Auto, Home, & Pet Insurance
Additional work-life benefits available
$5,000 Sign-on Bonus