Medical Assistant Med Office Rep
About The Position
Dignity Health Medical Group – Stockton, a service of Dignity Health Medical Foundation, is a multispecialty clinic with three locations in Stockton, California. The Medical Assistant supports smooth daily operations for patients and the medical team, assisting multiple patients daily depending on physician availability. The role is represented by SEIU-UHW. The Medical Assistant prepares patient charts, assists with examinations and procedures, relays physician instructions, administers physician-directed medication, measures vital signs, and manages medical records in charts and the electronic medical record (EMR). The position also communicates patient concerns to providers and works with physicians, insurance companies, and pharmacies on medication authorizations and refills. Success requires enthusiasm for helping others, efficiency, and empathy for patients.
Requirements
- High school graduation in general studies or a high school GED.
- Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions, or equivalent military training; equivalency is determined by the DHMF HR department in conjunction with the State Division of Allied Health.
- Basic Life Support (CPR) certification upon hire.
- Enthusiasm for helping others, efficiency, and empathy for patients.
Nice To Haves
- Six months of outpatient experience as a Medical Assistant.
- Six months of outpatient experience as a Medical Office Receptionist, or equivalent experience in a high-volume customer service role in another industry or environment working with referrals or surgery scheduling.
- Billing experience.
- Prior call center experience.
- Experience with multi-line or ACD phones.
Responsibilities
- Prepare patient charts.
- Assist with patient examinations and procedures.
- Relay physician instructions to patients.
- Administer physician-directed medication.
- Accurately measure vital signs.
- Manage medical records, including charts and EMR.
- Communicate patient concerns to providers.
- Collaborate with physicians, insurance companies, and pharmacies on medication authorizations and refills.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
