Medical Assistant/MA - Urgent Care Clinic

Fairview Health Services•Bloomington, MN

7d•Onsite

About The Position

Fairview has an immediate opening for a Medical Assistant to join our Urgent Care team in Bloomington, MN. This is a 0.01 FTE (Casual/ On-Call position), non-benefit-eligible opening. Urgent Care Operating Hours are M-F 9:30am-8:30pm, Sat and Sun 8:30am-5:30pm. This position requires working day/evening and weekend shifts. Shift differential compensation for evening and weekend hours! As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow. Candidates should be comfortable working across various Urgent Care locations. Flexibility to float between sites to meet patient care and staffing needs is an expectation of this position.

Requirements

Graduate of an accredited Medical Assistant Program or
Graduate of an LPN program
A clinical externship is required for non-certified MA applicants with less than six (6) months of Medical Assistant experience
Basic Life Support (American Heart Assoc, Red Cross or MTN)

Nice To Haves

Ambulatory Care Experience
AAMA Certification

Responsibilities

Delivers care as delegated by the physician/authorized practitioner or RN, to assigned patient population, or individual patient.
Follows the patient’s plan of care.
Prioritizes work based on patient acuity, available resources, patient/family preferences, provider schedule, in collaboration with the physician/authorized practitioner and other health care team members.
Performs high and low risk technical procedures defined by the clinical setting includes medication administration, assistance with CPR, assistance with procedures and may include lab draws.
Recognizes when different approaches may be needed based on age or cultural differences.
Implements assigned aspects of the patient teaching plan.
Documents care in the medical record.
Effectively communicates compliance and concerns to delegating physician/authorized practitioner/RN.
Takes action to assure continuity of care for all assigned patient.
Adheres to all relevant policies, procedures, and practice guidelines.
Responds appropriately to emergent situations
Functions as care team assistant as needed
Communicates effectively with other members of the health care team.
Documents care in the medical record.
Communicates verbal and written information in a clear, concise, accurate, and timely manner.
Uses communication approaches appropriate to patient/family needs
Respect and ensures the confidentiality of all information regarding patients, staff members or Fairview business issues. Shares information only with those who need to know.
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.
Partners with patient/caregiver in care/decision making.
Communicates in a respectful manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on assessment of learning needs of patient/caregiver.
As a member of the care team, continuously improve work processes, environment, and the overall experience to serve customers and meet business goals:
Identify opportunities for improvement in workflow.
Participate in meetings to support initiatives
Communicate appropriately with team members
Engage in change to improve the work environment and patient experience