Medical Assistant (MA), Patient Care Tech (PCT) | Radiology

Avera•Aberdeen, SD

6d•Onsite

About The Position

The Medical Assistant or Patient Care Tech performs selected medical assistant and clerical duties to support clinic patients according to established standards, practices, and competency. The role works collaboratively with clinic staff to address practice-related problems and provides care appropriate to the population served. The position is based in Radiology at Avera St. Luke’s Hospital and includes escorting patients to and from Admitting and the Breast Center. This is a temporary position for approximately 4–7 months. The role assists providers with patient care, documents procedures in medical records, supports patient flow, and helps educate patients and families. It also includes clinical and clerical tasks such as collecting histories and vital signs, processing laboratory specimens, maintaining and cleaning exam rooms and equipment, and providing backup support to front desk personnel. The schedule is Monday and Wednesday, 8:30 a.m.–4:30 p.m., and Tuesday, Thursday, and Friday, 7:30 a.m.–3:30 p.m., with some Fridays ending at noon. The listed pay range is $18.00–$28.00, with role-specific ranges of $19.25–$26.75 for Medical Assistants and $18.00–$23.50 for Patient Care Techs; actual pay depends on experience.

Requirements

Hold an active qualifying certification upon hire: CCMA through the National Healthcareer Association (NHA), CMA through the American Medical Certification Association (AMCA) or American Association of Medical Assistants (AAMA), RMA through American Medical Technologists (AMT), or NCMA through the National Center for Competency Testing (NCCT).
Be able to work the specified hours.
Be able to perform essential job functions, including having adequate visual acuity and the ability to communicate effectively, hear, understand, and distinguish speech and other sounds.
Demonstrate knowledge of growth and development principles and the ability to respond to issues and data reflecting patient or customer status.
Demonstrate knowledge and skills necessary to care for the population served.
Work effectively with others and maintain confidentiality.

Nice To Haves

Associate’s degree or graduation from a Medical Assistant program or possession of a Medical Assistant diploma.

Responsibilities

Assist with patient care as directed by a provider and within established competency.
Document patient procedures accurately, completely, legibly, and promptly in the medical record.
Maintain timely patient flow.
Instruct patients on collecting samples and completing tests.
Assist with patient and family education about procedures, medication use, nutrition, disease processes, and health and wellness, as appropriate to competency.
Greet patients and conduct clinical interviews, including collecting histories and vital signs.
Label and process laboratory specimens according to laboratory procedures.
Maintain exam rooms with necessary supplies and materials.
Perform daily and weekly environmental cleaning and equipment quality control and maintenance.
Clean and sterilize medical equipment according to policy.
Handle and dispose of biohazardous infectious waste using correct procedures.
Provide backup front desk support, which may include answering phones and scheduling or cancelling appointments and consult patients.
Escort patients to and from Admitting and the Breast Center.
Work collaboratively with clinic staff and coordinate workflow in a productive and efficient environment.
Maintain confidentiality and comply with applicable safety principles, laws, regulations, and standards.