Medical Assistant(MA)/LPN - Urgent Care Clinic

Advocate Health and Hospitals Corporation•West Allis, WI

2d•Onsite

About The Position

This full-time position in the AMG Six Points - Immediate Care clinic requires a Medical Assistant (MA) or Licensed Practical Nurse (LPN) to provide direct patient care. The role involves preparing patients for examinations, performing laboratory procedures, assisting with medical procedures, administering medications, and communicating effectively with patients and the healthcare team. The clinic operates Monday through Friday from 8 am to 8 pm, and weekends from 8 am to 4 pm, with every fourth weekend and two holidays per year required. The position emphasizes patient-centered care and requires knowledge of age-specific needs.

Requirements

Licensed Practical Nurse (LPN): Active License issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Medical Assistant: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Licensed Practical Nurse (LPN): Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing
Medical Assistant: GED or HS Equivalency Diploma AND Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a window operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Responsibilities

Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications).
Monitors and completes Clinical Integration/ Quality Improvement measures with notification to clinician for opportunities within their scope.
Performs laboratory procedures (i.e., strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines.
Assists the Physician/ Advanced Practice Clinician (APC) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
Administers routine medications, under Physician/ APC orders or medical group approved standing orders/protocols, which may include but are not limited to immunizations, antibiotics, vitamins, and topical agents.
Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services.
Refers questions to Registered Nurses and Physician/APC per scope of practice guidelines and relays information back to patient as directed.
Communicates with Physician/APC and other members of the health care team to ensure smooth clinic flow and adjusts as necessary.
Effectively communicates accurate and timely information with the patient.
May perform basic and advanced clinical support tasks or skills based on the specialty and appropriate competencies such as but not limited to removal of sutures and staples, laboratory procedures (throat/nose culture, drug screen), phlebotomy - butterfly, venous heel stick, EKG, spirometry, Holter monitor application, prescription refills using approved protocols, etc., under clinical supervision.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

401(k) company contributions: 3% of your eligible annual salary
401(k) employer match: dollar for dollar up to 3%
Opportunity for yearly merit increases within the salary range.
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Sign-on bonus ($2,500 on a paycheck following your first 90 days of employment for qualified external candidates)