Medical Assistant (MA)/Front Desk Administrator - Concierge & Executive Health Clinic

National Jewish Health•Denver, CO

About The Position

Under the direct clinical support and supervision of a licensed professional, the Ambulatory Medical Assistant promotes efficient, high quality clinical practice by providing guidance through collaborating with the team to manage patient flow and communication, deliver safe and appropriate patient care within the scope of practice and established policies and procedures.

Requirements

High school diploma or GED and graduation from a Medical Assistant program or EMT program required.
CPR/BLS required.

Nice To Haves

Bachelor’s degree in a health or science-related field such as Health Sciences, Biology, Human Biology, Kinesiology, Exercise Science, Biomedical Sciences, or Public Health.
Relevant clinical, internship, externship, or patient-facing experience preferred.

Responsibilities

Facilitate the rooming of patients and gather pertinent health information, including vital signs, medical history, current medications, and immunization status. Accurately document all information in the electronic health record (EHR).
Assist healthcare providers during patient exams and procedures, ensuring that necessary supplies are available. Prepare patients for exams and administer immunizations or injections under supervision, as permitted by state regulations.
Collect, label, and prepare laboratory specimens such as blood or urine for analysis, adhering to clinic protocols and safety standards.
Provide patients with clear instructions regarding treatment plans, medication management, and follow-up care. Act as a liaison between patients and providers to relay information and coordinate care.
Monitor and manage in-basket messaging, including triaging, routing, and responding to messages from patients, providers, and staff to support efficient clinic workflow and communication.
Maintain cleanliness and organization in exam rooms and medical equipment. Ensure proper sterilization of instruments and restocking of medical supplies as needed.
Assist with handling referrals, managing patient records, and performing other clerical duties that contribute to the smooth functioning of the clinic.
May utilize point of care instruments, such as the ISTAT, Piccolo, glucometer, etc.
May perform electrocardiograms (EKGs), ENO, Spirometry or other diagnostic tests on patients as directed, processes and files patient charts, and monitors procedure activity under supervision.
May participate in quality assurance and improvement activities on an ongoing basis and assist with preparation for regulatory surveys.
Other duties as assigned.

Benefits

Multiple Cigna health plans for Colorado, regional office and remote employees.
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
Coverage effective the first of the month after hire.
403(b) plan with employer contributions after two years.
Earn up to $200 annually for preventive health activities.
Up to $5,250 annually for full-time and part-time employees.
Childcare Flex Spending Account (FSA) with annual employer contribution.
Public Service Loan Forgiveness (PSLF) eligible employer.
Employer-paid plans and optional buy-up choices.
Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.
Savings on local services, insurance, and RTD bus passes.