Medical Assistant MA/CMA - Mercy Clinic J St.

Mercy•Bentonville, AR

5d•Onsite

About The Position

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Requirements

High school diploma or equivalent.
New hire must attend MA Clinic Academy training.
Must have completed all MA Competencies
Strong communication and interpersonal skills.
Proficiency with EHR systems and clinical documentation.
Ability to multitask and adapt in a fast-paced clinical environment.
Knowledge of common outpatient procedures and equipment.
Commitment to patient-centered care and professional growth.
Demonstrates knowledge of varying differences and behaviors among populations served.

Nice To Haves

Graduate from an accredited Medical Assistant program
One year of applicable patient care experience or applicable medical office experience as defined by the clinic

Responsibilities

Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation.
Thorough Medication Reconciliation.
Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam).
Blood Pressure Recheck for patients with elevated initial blood pressure reading.
Completion of Patient Experience Conversation.