Medical Assistant Lead, Cardiology, Multi-Site, (Larkspur/Novato/Petaluma/Napa/Sonoma), Full-Time, Days

MarinHealth Medical Center • Bon Air, CA

13d • Hybrid

About The Position

The Medical Assistant Lead is a critical part of the leadership team for the practice and coordinates with the Lead Front Office Coordinator, Specialty Leads (if any), and the Practice Leader to ensure the smooth running of the practice. The primary purpose of having a Lead Medical Assistant is to provide leadership as well as training within MA scope to the medical assisting team and coordinate the team to better serve both physicians and patients.

Requirements

• High school diploma or General Education Degree (GED) required.
• A Medical Assistant certification from an accredited program such as NHA and AMCA is required or other greater licensure.
• BLS Certification (American Heart Association) required.
• 5+ years of medical assisting experience, with progressive team leadership skills.
• Demonstrated leadership skills; one-year supervisory experience preferred.
• Demonstrated punctuality, reliability, and professionalism.
• Demonstrated exceptional customer service skills.
• Ability to multi-task.
• Knowledge of medical terminology.
• Demonstrated expertise in tactful and professional communication.
• Experience with, and proficiency in, electronic medical records.
• Use of APeX software a plus.

Nice To Haves

• Use of APeX software

Responsibilities

• Direct day-to-day supervision of the other members of the medical assisting team.
• Training new or less experienced medical assistants, including new and annual competency sign-offs.
• Becoming an APeX super user and assisting clinicians and other MAs in better-utilizing APeX.
• Keeping abreast of new medications and supervising the MA who coordinates the medication prescription refill program.
• Managing MA to Physician assignments and adjusting staff utilization for appropriate coverage.
• Managing "Flow issues" to solve patient and clinician log jams.
• Assisting the Lead Front Office Coordinator in managing communications between the front and back office.
• Developing a schedule for cleaning and stocking rooms on a regular basis and checking the work of assigned MAs.
• Supervising medical assisting side work and ensuring the back office stays neat, tidy, and well-organized.
• Working with clinicians and the Practice Leader to determine equipment and supplies for each room and developing a standard positioning for items.
• Ordering all medical supplies, vaccines, and injectables needed for the practice from approved vendors.
• Ensuring supplies are ordered to minimize stockouts and developing a monthly ordering paradigm.
• Working with the Practice Leader on budget development and approval for new equipment or supplies.
• Working with the Practice Leader in evaluating vendors and vendor pricing during contract renewal.
• Checking the emergency kit once per month for missing or expired items.
• Actively participating in the employee hiring, review, and disciplinary process for medical assisting staff.
• Assisting other MAs by acting as a triage coordinator to help organize time and improve service to clinicians.
• Providing backup support for the medical assistant team, including all functions of a medical assistant.
• Approving PTO and timecards for the medical assistant staff, ensuring accurate reporting of time and attendance.
• Performing all other duties as required or assigned.
• This position may require working in multiple locations.

Benefits

• Health & Immunizations: measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED