Medical Assistant Lead: Newport Beach Jamboree

Hoag•Newport Beach, CA

3d•Onsite

About The Position

The Medical Assistant (MA) is responsible for tasks that ensure smooth patient access and flow. Responsibilities include recording patient information such as vital signs, weight and changes in medical history, preparing items necessary for the visit like consents and special equipment, and assisting the provider during the examinations. Cleans and prepares exam rooms and sterilizes instruments per protocol, prepares and administers medications for patients as directed by the physician and completes prescription refills. Follows standardized procedures for giving injections to patients. Keeps the office running smoothly by answering phones, greeting patients, updating medical charts and records, handles pre-authorization process, matches patients’ insurance information with correct provider for the services needed, and orders laboratory services. The Medical Assistant provides updates to the staff and patients on timing and status for all the above tasks and ensures even patient flow and continuous communication within Hoag and referring physician offices. Protects patient confidentiality and follows procedures for handling confidential information. Performs other duties as assigned. Additionally, the lead coaches and directs activities of Back Office Assistants to ensure smooth operations. Counsels and/or assists with progressive disciplinary process as needed and coaches to correct deficiencies/improve performance. Coordinates/participates in the interview and selection process of new Back Office Assistant team members. Verifies daily/weekly/monthly logs. Responsible for monitoring patient flow. Performs other duties as assigned. May be required to start at a different location throughout the workweek or travel to multiple sites.

Requirements

Medical Assistant (MA) responsibilities include recording patient information such as vital signs, weight and changes in medical history.
Preparing items necessary for the visit like consents and special equipment.
Assisting the provider during the examinations.
Cleans and prepares exam rooms and sterilizes instruments per protocol.
Prepares and administers medications for patients as directed by the physician and completes prescription refills.
Follows standardized procedures for giving injections to patients.
Keeps the office running smoothly by answering phones, greeting patients, updating medical charts and records.
Handles pre-authorization process.
Matches patients’ insurance information with correct provider for the services needed.
Orders laboratory services.
Provides updates to the staff and patients on timing and status for all the above tasks and ensures even patient flow and continuous communication within Hoag and referring physician offices.
Protects patient confidentiality and follows procedures for handling confidential information.
Coaches and directs activities of Back Office Assistants to ensure smooth operations.
Counsels and/or assists with progressive disciplinary process as needed and coaches to correct deficiencies/improve performance.
Coordinates/participates in the interview and selection process of new Back Office Assistant team members.
Verifies daily/weekly/monthly logs.
Responsible for monitoring patient flow.

Nice To Haves

May be required to start at a different location throughout the workweek or travel to multiple sites.

Responsibilities

Record patient information such as vital signs, weight and changes in medical history.
Prepare items necessary for the visit like consents and special equipment.
Assist the provider during examinations.
Clean and prepare exam rooms and sterilize instruments per protocol.
Prepare and administer medications for patients as directed by the physician.
Complete prescription refills.
Follow standardized procedures for giving injections to patients.
Answer phones, greet patients, and update medical charts and records.
Handle the pre-authorization process.
Match patients’ insurance information with correct provider for the services needed.
Order laboratory services.
Provide updates to the staff and patients on timing and status of tasks.
Ensure even patient flow and continuous communication within Hoag and referring physician offices.
Protect patient confidentiality and follow procedures for handling confidential information.
Coach and direct activities of Back Office Assistants to ensure smooth operations.
Counsel and/or assist with progressive disciplinary process as needed and coach to correct deficiencies/improve performance.
Coordinate/participate in the interview and selection process of new Back Office Assistant team members.
Verify daily/weekly/monthly logs.
Monitor patient flow.
Perform other duties as assigned.