Medical Assistant Lead, Cardiology - Hartford - Full Time
About The Position
Under limited supervision, functions as a working clinical lead and providing oversight in the Department (approximate allocation is 85% clinical practice as a patient care support and 15% administrative leadership). Oversees daily clinical operations of department ensuring optimal use of all resources at all times to achieve productivity, patient access and patient satisfaction goals; plans, implements and monitors operational and administrative systems to achieve goals. Works directly with patients, parents and doctors and strives for 100% patient satisfaction and positive outcomes in all cases. Medical Assistant Team Lead is one of the first point of contacts to service the patient prior to seeing the physician. Directs the flow of activities throughout the patient’s visit. Ability to remain calm under pressure and ability to calm others during stressful situations, especially young children. Medical Assistant Team Lead serves as a positive influence among the team and encourages team members to brainstorm and creatively solve problems. Inspires and leads team members to success. Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members. At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.
Requirements
- Ability to remain calm under pressure
- Ability to calm others during stressful situations, especially young children
Responsibilities
- Functions as a working clinical lead and providing oversight in the Department
- Oversees daily clinical operations of department ensuring optimal use of all resources at all times to achieve productivity, patient access and patient satisfaction goals
- Plans, implements and monitors operational and administrative systems to achieve goals
- Works directly with patients, parents and doctors and strives for 100% patient satisfaction and positive outcomes in all cases
- Serves as one of the first points of contact to service the patient prior to seeing the physician
- Directs the flow of activities throughout the patient’s visit
- Remains calm under pressure and calms others during stressful situations, especially young children
- Serves as a positive influence among the team and encourages team members to brainstorm and creatively solve problems
- Inspires and leads team members to success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
