Medical Assistant, Internal Medicine

Mass General Brigham•Hingham, MA

23h•Onsite

About The Position

Mass General Brigham is a not-for-profit organization that relies on a diverse range of professionals to advance its mission of patient care, research, teaching, and community service, striving to provide exceptional care. The Mass General Brigham Medical Group is a system-led operating entity focused on delivering high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. It offers primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. The Brigham and Women’s Health Care Center in Hingham provides expert, comprehensive, and coordinated care, including preventive and health maintenance services, and treatment for acute and chronic health problems. The office is located at 6 Shipyard Drive, offering convenient access to restaurants, retail, and outdoor spaces, along with free parking for team members. This is a full-time, 40-hour Medical Assistant position, supporting the practice on-site Monday through Friday (8:30am-5:00pm). The role involves assisting healthcare teams with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow, with direct patient interaction to ensure comfort and address concerns, and collaboration with physicians, nurse practitioners, and nursing staff for efficient care. This position requires patient care.

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required
Certification or 3 years of experience administering a vaccine and supervision of a provider (for providing immunizations)

Nice To Haves

Associate's Degree Medical Assisting preferred
Basic Life Support [BLS Certification] - Various Issuers preferred
Certified Medical Assistant [National Certification] - Various Issuers preferred

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.