Medical Assistant, Integrated Care

Heritage Behavioral Health Center•Decatur, IL

3d•$18 - $22•Onsite

About The Position

Heritage Behavioral Health Center is seeking a dedicated Medical Assistant (MA) to join our Integrated Care team! Heritage is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) located in Decatur, Illinois. We provide comprehensive mental health and substance use services across multiple counties—ensuring individuals receive compassionate, high-quality care. At Heritage, every role contributes directly to our clients’ well-being and overall mission. As a full-time Medical Assistant, you will be the first point of contact for clients receiving primary care services who may have serious mental illness and chronic health conditions. You will support our nursing team and play a vital role in clinical operations, patient engagement, and care coordination.

Requirements

High School Diploma or equivalent
Certification as a Medical Assistant
Minimum age: 21
Valid driver’s license, reliable transportation, and proof of automobile insurance
Strong interpersonal skills, professionalism, attention to detail, and excellent organization

Responsibilities

Welcome and check in patients, ensuring all forms, records, and consents are complete
Prepare patients for examinations, take vitals, and document health histories
Assist with check-out, referrals, and coordination of laboratory services
Support nurses with care coordination, clinical monitoring, and patient flow
Maintain a strong understanding of medical practices, administrative processes, and organizational policies
Uphold strict confidentiality at all times