Medical Assistant, In-Office Procedures

Healthcare Outcomes Performance Co. (HOPCo)•Jacksonville, FL
•Onsite

About The Position

Established in 2001, Southeast Orthopedic Specialists is a regional leader in orthopedic medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. It is our wish to make industry-leading five-star orthopedic care accessible to as many people as possible. Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo is the managing partner Florida-based Southeast Orthopedic Specialists. As Southeast Orthopedic Specialists continues to grow, we are looking for a Medical Assistant, In-Office Procedures located in our Riverside Clinic.

Requirements

  • Medical Assistant certificate of completion from an accredited program or LPN license
  • General knowledge of patient care in a clinic.
  • Knowledge of outpatient procedure room policies and procedures.
  • Knowledge of patient safety standards.
  • Ability to problem-solve, adapt to change.
  • Time management skills
  • Skill in effective participation on a Care team
  • Skill in safety and infection control procedures by appropriately setting up a sterile procedure room and monitoring instrument use.
  • Skill in equipment maintenance by effectively checking machines and supplies, stocking and initiating maintenance requests.
  • Skill in computer applications and EMR systems.
  • Ability to plan, prioritize and complete delegated work assignments.
  • Ability to demonstrate compassion when dealing with patients and family members.
  • Ability to work in an environment that frequently produces a high level of stress and mental fatigue.

Nice To Haves

  • Medical Assistant experience in is preferred.
  • Knowledge of surgical equipment, supplies, universal precautions, sterile technique is preferred.

Responsibilities

  • Facilitates communication between the patient and the provider: Collect and shares pertinent information with provider and receives and acts on directives from provider
  • Responsible for preparing patient for visit with provider. This may include, but is not limited to: rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressing, procedure set-up, injection prep, accurate data entry into EMR.
  • Create and promote positive patient experience
  • Actively participates in the planning and set up of all supplies needed for the procedure.
  • Assists the surgical team during operative procedures as assigned by the RN or physician.
  • Hands instruments and supplies to the surgeon and performs other tasks as directed.
  • Assists the surgical team in maintaining patient safety through monitoring sterile technique during draping as well as throughout the surgical procedure.
  • Responsible for daily sterilization of equipment and supplies.
  • Assists with maintaining patient records, ordering and stocking supplies. Communicates supply and equipment repairs to the RN.
  • Maintains universal precautions in daily job duties.
  • Responsible for sterilization and cleaning the procedure rooms.
  • Maintain HIPAA compliant environment
  • Prepares patient electronic charts for clinic visits prior to date of service.
  • Print clinic schedules in morning of date of service.
  • Maintains exam room standards. Rooms should be restocked at the end of each clinic day. Rooms and tables should be cleaned as needed during clinic and at the end of each day.
  • Retrieves and responds to voicemails and tasks as directed by RN.
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