Medical Assistant III

Vera Whole Health • East Point, GA

1d • $20 - $33

About The Position

The MA is responsible for a wide range of administrative and clinical tasks to assist our clinical providers. The MA provides support in delivering excellent patient service, clinical support, and front office duties and promotes health and wellness. The MA ensures the clinic runs efficiently by managing the flow of patient services, monitoring resources, and works collaboratively with the clinic providers.

Requirements

• Administrative and clinical tasks
• Excellent patient service
• Clinical support
• Front office duties
• Promotes health and wellness
• Ensures clinic efficiency
• Manages patient flow
• Monitors resources
• Works collaboratively with clinic providers

Nice To Haves

• Skills certifications
• Leadership course

Responsibilities

• Continues performing job duties of MA I and II
• Exhibits an exemplary and positive attitude with patients and team members
• Leads the implementation of Sprints within own Care Center and may lead with regional Vera Care Center launches, also may travel to other Vera Care Centers to help with training of new Vera team members
• Leads follow-up on compliance follow-up with Incident Reports
• Organizes the monthly/quarterly care center audits
• Drives outreach efforts for performance and incentive metrics
• Co-manages (center-based) staffing schedules and coverage
• Participates in Vera Committees (RISE, Vera Whole Health, Employee Engagement, etc.)
• Leads Compliance Audits
• Approves and submits Quality Control Logs
• Develops additional personal skills (skills certifications, leadership course, etc.)
• Facilitates Medical Assistant Meetings
• Sees when clinical workflows are broken, identifies root-causes, helps implement solutions
• Helps manage patient concerns (as assigned)

Benefits

• Comprehensive primary care access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed