Medical Assistant III (CMA/RMA)

Millennium Physician Group•Punta Gorda, FL

About The Position

This role involves providing comprehensive patient care, assisting healthcare providers, and managing administrative tasks within a clinical setting. The Medical Assistant III will be responsible for patient intake, assisting with procedures, performing diagnostic tests, maintaining records, and ensuring efficient patient flow and communication. A strong emphasis is placed on patient safety, infection control, and delivering compassionate, culturally competent care.

Requirements

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification.
Experience in conducting comprehensive patient intakes, including vital signs and medical histories.
Proficiency in assisting providers during examinations and minor procedures.
Experience with EKGs, immunizations, and specimen collection.
Knowledge of laboratory sample processing and point-of-care testing.
Understanding of infection control, safety protocols, and equipment calibration.
Ability to support patient triage and care coordination.
Skill in providing patient education on medications and treatment plans.
Proficiency in documenting clinical data in an Electronic Health Record (EHR).
Experience with scheduling appointments, referrals, and tracking test results.
Familiarity with insurance verification, prior authorizations, billing, and coding.
Ability to monitor inventory and prepare examination rooms.
Experience in performance improvement initiatives and clinical audits.
Strong communication skills for facilitating interdisciplinary team collaboration.
Knowledge of HIPAA, OSHA, and compliance standards.
Ability to provide compassionate and culturally competent care.
Excellent guest service skills.

Responsibilities

Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
Supports providers with patient triage, care coordination, and transitions across clinical settings.
Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately documents clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
Demonstrates excellent guest service to internal team members and patients.
Performs other related duties as assigned.