Medical Assistant II - Pediatrics Neurology (TMC)

UTHealth Houston•Houston, TX

1d•Onsite

About The Position

The Medical Assistant II supports UTHealth Houston’s high-volume Pediatric Neurology Clinics at the Texas Medical Center as a member of the clinical team. The role provides supportive patient care that is safe, effective, patient-centered, timely, efficient, and equitable. The clinic is described as fast-paced and dynamic, with an emphasis on communication with patients and providers and delivering an exceptional patient experience. The Medical Assistant helps prepare for patient visits, rooms patients and documents relevant visit information, performs approved clinical procedures when competency has been validated, prepares and cleans rooms, assists with procedures, schedules follow-up care, handles routine clerical work, and responds to patient messages and emergency situations. Employees must permanently reside and work in Texas. This is a security-sensitive position.

Requirements

High school diploma or equivalent.
Completion of an approved Medical Assistant training program, or the stated substitute of one year of experience in addition to the year required for the experience requirement and certification.
At least one year of related experience.
Basic Life Support (BLS) certification by the American Heart Association (AHA).
One of the following credentials: Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) by American Medical Technologist (AMT); Certified Clinical Medical Assistant (CCMA) by the National Healthcareer Association (NHA); or National Certified Medical Assistant (NCMA) by the National Center for Competency Testing.
Must permanently reside and work in the State of Texas.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.
Ability to maintain the security or integrity of critical infrastructure, when applicable to the position.

Responsibilities

Promote quality patient care and customer service or satisfaction.
Participate in planning and preparing for patient visits, ensuring schedules, test results, and clinic-specific requirements are available.
Room patients; determine and document the chief complaint and reason for visit, vital signs, medication list, allergies, smoking history, and other clinic-required information; and keep patients informed about delays and appointment progress.
When required and competency has been validated, perform hearing and vision testing, EKG, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
Prepare and stock rooms and clinic supplies in advance of visits, and clean rooms between patients.
Prepare for and assist with routine and specialty procedures.
Schedule follow-up appointments and referrals, and perform routine clerical duties such as photocopying, scanning, and faxing.
Handle telephone messages and in-person screening with appropriate follow-up.
Respond to emergency situations.
Respect and maintain patient privacy and confidentiality in accordance with HIPAA guidelines.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Paid holidays and a preventative leave day.
Vacation and sick time, described as totaling approximately 37–38 days per year.
Increasing vacation accrual with longer service.
Longevity pay through monthly payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.