Medical Assistant II- Dermatology

IU Health•Indianapolis, IN
•Onsite

About The Position

Under the supervision of the designated supervisor and assigned physician, the Medical Assistant II performs duties associated with direct patient care and clinical direction in accordance with organizational standards. The role supports complete and timely procedures, treatments, orders, and referrals; smooth patient flow; general laboratory work; patient instruction; registration and scheduling; maintenance of EHR files; and general front-office functions as needed. The position may also precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. This is a full-time, 40-hour-per-week position at University Hospital, scheduled weekdays, Monday through Friday, 8:30 a.m. to 5:00 p.m., with some closing shifts ending at 5:30 p.m. The role is in Dermatology.

Requirements

  • High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
  • 0–2 years of relevant experience.
  • Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies in accordance with current Clinical policy, Point of Care, and Skills Competency checklists.
  • Basic math skills and accurate data collection and entry skills.
  • Ability to meet the technical and physical standards.

Nice To Haves

  • Knowledge of ICD-10 and CPT coding.
  • Graduation from a Medical Assistant program is required for new hires and promotions after October 12, 2026.

Responsibilities

  • Room patients and prepare them for provider visits.
  • Review charts and complete pre-visit chart preparation to ensure necessary information is available for the provider.
  • Obtain and document vital signs, medical histories, medications, and allergies.
  • Complete back-office responsibilities, including patient follow-up, referral coordination, message management, documentation, and general clinical support tasks.
  • Perform direct patient care and clinical support under the supervision of the designated supervisor and assigned physician, following organizational standards.
  • Ensure ordered procedures and treatments are complete and support smooth patient flow.
  • Perform general laboratory work and instruct patients concerning procedures, treatments, and care needs.
  • Ensure medical orders and referrals are carried out accurately and in a timely manner.
  • Perform registration and scheduling activities according to organizational and departmental procedures.
  • Maintain EHR files and perform general front-office functions as needed.
  • Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

  • 401(k) retirement savings with employer match.
  • Tuition reimbursement.
  • Student loan forgiveness through a government program for qualifying participants who meet applicable time and qualification requirements.
  • Employee Assistance Program counseling at no cost.
  • Healthy Results wellness program, with participation points contributing toward a biweekly financial incentive.
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