The Medical Assistant II serves as a role model, providing support, training, and sharing knowledge with other Medical Assistants, MA student externs, and Practice Assistants in the practice. This role identifies and resolves OSHA compliance issues, audits and maintains point of care testing, and tracks test results. The MAII may participate in small projects under the direction of the Manager or Designee. The role involves greeting patients, serving as a communication resource, taking patient information, and responding to calls and requests. Responsibilities also include escorting patients to exam rooms, ensuring availability of necessary documents, obtaining vital signs, performing EKGs, injections, and/or phlebotomy, assisting providers, performing departmental screenings, lab tests, and specimen collection, and implementing quality control standards. Additionally, the role assists with procuring medical records, ensuring proper patient identification, adding new medications to the EMR system, and handling requests for patient information.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED