Medical Assistant - Eskenazi Health Center - OCC2 (Main Campus)

HHC•Indianapolis, IN

3d•Onsite

About The Position

The Medical Assistant II provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric). Proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable populations of Marion County. Models Eskenazi Health values.

Requirements

High School Diploma or Equivalent required and 2 years of experience required
CPR certification (American Heart Association Healthcare Provider CPR certification is preferred)
Current TB Education certification is preferred
PRIMARY CARE ONLY - At the direction of health center leadership, the individual may be required to travel to other health center locations to provide coverage for continuity of operations

Nice To Haves

Graduation from an education program for the medical assistant preferred

Responsibilities

Maintains a safe patient/clinic environment; practice is in compliance with Eskenazi Health’s safety standards
Demonstrates good communication skills using appropriate medical terminology
Exhibits legal and ethical professional conduct, follows organizational/site-specific protocols/processes
Provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric)
Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs
Measures and records vital signs, heights, weights, other parameters including pain assessment
Interviews patient and records history, chief complaint, other findings
Calls prescriptions (except Schedule II medications) to pharmacy for the provider per written orders
Prepares patients for examinations and performs routine screening tests including EKGs
Assists provider with exams and minor office procedures
Collects and processes lab specimens including phlebotomy
Monitors follow-up of tests and lab studies done and notifies provider
Performs point-of-care testing, including pertinent quality control testing, documenting results
Prepares and administers medications (with exceptions per organizational or site-specific guidelines) with provider written order
Demonstrates competence/accountability in the administration of medications, treatments, performing tests
Changes/applies dressings, removes sutures, other minor procedures
Performs CPR when needed
Accurately, legibly, legally documents findings, services provided (including medication administration), education/instructions given, completes other required documentation
Cleans rooms after each patient exam
Answers phones/makes phone calls as needed/directed
Helps maintain clinic flow
Operates standard office equipment
Schedules appointments
Maintains supplies and equipment (stocking/ordering) including routine stocking of exam rooms
Alters activities/behaviors to provide population-specific and age-specific care
Maintains required certifications (organizationally and as required by site)
Assists with the orientation of other staff members including Medical Assistant Externs
Must sit together with Clinical Team