Medical Assistant II (MA) - Weight Center

Dartmouth-Hitchcock Health•Lebanon, NH

About The Position

This position supports the Center for Digestive Health, which includes Gastroenterology, Hepatology, and the Obesity Medicine Clinic. The Medical Assistant is a critical member of the team and performs clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests such as body index analysis and breath testing, cleaning equipment, and maintaining examination rooms. Other duties include assisting with prescriptions and obtaining prior authorizations for patient medications and diagnostic exams.

Requirements

  • Graduate of an accredited Medical Assistant Program.
  • Demonstrated strong communication, organizational, and interpersonal skills.
  • Demonstrated ability to work well as a member of a team.
  • Certified Medical Assistant (CMA) through the American Association of Medical Assistants, Registered Medical Assistant (RMA) through American Medical Technologists, or Certified Clinical Medical Assistant (CCMA) through the National Healthcareers Association plus a DOL Registered Apprenticeships Certificate of Completion.
  • Current BLS certification.
  • Must be willing and able to participate in evening, weekend, and holiday coverage according to department needs.

Nice To Haves

  • Previous experience in an office or outpatient ambulatory care setting is strongly preferred.
  • Computer skills are strongly preferred.

Responsibilities

  • Greets and checks in patients and notifies the appropriate provider.
  • Prepares patients, rooms, and equipment for procedures and examinations.
  • Takes and records vital signs and informs providers of patient vital signs and concerns.
  • Recognizes and treats emergency patients as a priority and assists with patient examinations and treatments.
  • Handles patient situations over the phone, schedules appointments and procedures with medical professionals, recognizes limitations when dealing with patients by phone, and involves nursing staff and providers as appropriate.
  • Registers new patients and establishes medical records.
  • Prepares patient billings.
  • Assists patients with insurance and other forms.
  • Supplies authorized information upon request by third-party payors.
  • Instructs patients on preparation for specific procedures.
  • Collects and processes routine laboratory specimens.
  • Operates and maintains clinical equipment.
  • Maintains and uses aseptic technique, including sterilization, disinfection, and disposal of contaminated material.
  • Cleans, wraps, and autoclaves instruments and cares for supplies and equipment.
  • Performs other duties as required or assigned.
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