Medical Assistant II

Millennium Physician GroupJacksonville, FL

About The Position

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. Learn More about Mosaic Health Learn More about Millennium Physician Group Learn More about CareMore Health Learn More about Castlight Health Learn More about Vera Whole Health

Requirements

  • Bilingual Spanish helpful

Responsibilities

  • Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
  • Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
  • Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
  • Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
  • Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
  • Supports providers with patient triage, care coordination, and transitions across clinical settings.
  • Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
  • Accurately documents clinical data, provider instructions, and patient updates in the electronic health record (EHR).
  • Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
  • Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
  • Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
  • Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
  • Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
  • Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
  • Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
  • Demonstrates excellent guest service to internal team members and patients.
  • Performs other related duties as assigned.
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