Medical Assistant II

Millennium Physician Group•Fort Myers, FL

12d•Onsite

About The Position

The Medical Assistant II (MA) is responsible for providing high-quality, compassionate clinical and administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care through coordination, education, and hands-on service delivery while adhering to established clinical guidelines, provider supervision standards, and organizational policies.

Requirements

High-quality, compassionate clinical and administrative support
Efficient patient flow
Accurate documentation
Exceptional patient care
Coordination, education, and hands-on service delivery
Adherence to established clinical guidelines
Adherence to provider supervision standards
Adherence to organizational policies
Obtaining vital signs
Recording medical histories
Reviewing medication and allergy information
Assisting providers during examinations, minor procedures, wound care, and diagnostic testing
Ensuring patient comfort and safety
Performing EKGs, immunizations, and specimen collection
Preparing, labeling, and processing laboratory samples and point-of-care tests
Maintaining infection control, safety protocols, and equipment calibration
Supporting providers with patient triage, care coordination, and transitions
Providing patient education
Accurately documenting clinical data, provider instructions, and patient updates in the EHR
Scheduling, confirming, and tracking patient appointments, referrals, authorizations, and test results
Verifying insurance coverage
Assisting with prior authorizations, billing, and coding processes
Monitoring inventory levels
Preparing examination or procedure rooms
Participating in performance improvement initiatives, clinical audits, and safety drills
Facilitating communication among patients, providers, and interdisciplinary teams
Maintaining confidentiality
Adhering to HIPAA, OSHA, infection control, and all compliance standards
Upholding compassionate, culturally competent care
Maintaining sensitivity to diverse patient populations
Demonstrating excellent guest service

Responsibilities

Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
Supports providers with patient triage, care coordination, and transitions across clinical settings.
Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
Demonstrate excellent guest service to internal team members and patients.