Medical Assistant II - Rheumatology

UTHealth Houston•Houston, TX
•Onsite

About The Position

The Medical Assistant II works as a member of the UTHealth Department of Rheumatology clinical team, providing supportive care that is safe, effective, patient-centered, timely, efficient, and equitable. The role works alongside physicians and other healthcare professionals to support patient visits and help patients navigate their care with compassion and professionalism. The Medical Assistant prepares for patient visits, rooms patients, records required clinical information, performs approved tests and procedures when competency is validated, prepares and cleans rooms, assists with procedures, coordinates follow-up appointments and referrals, and handles routine clerical and communication tasks. The position also responds to emergencies and maintains patient privacy and confidentiality in accordance with HIPAA guidelines. Employees must permanently reside and work in Texas. The position is security-sensitive under applicable Texas law.

Requirements

  • High school diploma or equivalent.
  • Completion of an approved Medical Assistant training program, or the stated alternative of one additional year of experience beyond the experience requirement together with certification.
  • One year of related experience.
  • Current Basic Life Support (BLS) certification from the American Heart Association (AHA).
  • One of the following required credentials: Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) from American Medical Technologist (AMT); Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA); or National Certified Medical Assistant (NCMA) from the National Center for Competency Testing.
  • Must permanently reside and work in the State of Texas.
  • Must meet the stated security-sensitive position requirements.

Responsibilities

  • Promote quality patient care and customer service and satisfaction.
  • Participate in planning and preparing for patient visits, ensuring schedules, test results, and clinic-specific requirements are available.
  • Room patients and determine and document the chief complaint, reason for visit, vital signs, medication list, allergies, smoking history, and other clinic-required information; keep patients informed about delays and appointment progress.
  • When required and competency is validated, perform hearing and vision testing, EKGs, spirometry, point-of-care testing, specimen collection, equipment cleaning and reprocessing, and other requested procedures.
  • Prepare and stock rooms and clinic supplies ahead of visits and clean rooms appropriately between patients.
  • Prepare for and assist with routine and specialty procedures.
  • Schedule follow-up appointments or referrals and perform routine clerical duties, including photocopying, scanning, and faxing.
  • Perform telephone messaging and in-person screening, with appropriate follow-up.
  • Respond to emergency situations.
  • Respect and maintain privacy and confidentiality in accordance with HIPAA guidelines.
  • Perform other duties as assigned.

Benefits

  • 100% paid medical premiums for full-time employees.
  • Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling approximately 37–38 days per year.
  • Additional vacation accrual with longer service.
  • Monthly longevity payments after two years of service.
  • Retirement/pension plan.
  • Free financial and legal counseling.
  • Free mental health counseling services.
  • Gym membership discounts and access to wellness programs.
  • Employee discounts, including entertainment, car rentals, and cell phones.
  • Resources for child and elder care.
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