IRL Medical Assistant II - UI Heart and Vascular Center

University of Iowa•Iowa City, IA

1d•Hybrid

About The Position

UI Heart and Vascular Center is seeking a 100% Medical Assistant II to support our Iowa River Landing Outpatient Clinic. The Medical Assistant plays a crucial role in supporting healthcare professionals and ensuring the smooth operation of medical facilities. This position involves a combination of administrative and clinical tasks to provide comprehensive patient care. This position’s main location will be our Iowa River Landing clinic but will travel to other surrounding Outreach community clinics to provide support within a 2-hour radius. UI Heart & Vascular Center is recognized by U.S. News & World Report as the best hospital in the state for cardiology and heart surgery patient care. The best hospitals nationally received this rating based on patient outcomes, number of high-risk patients seen, patient experience, advanced clinical technologies, and more. Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

Requirements

Certification or registration as a Medical Assistant or completion of a recognized one-year Medical Assistant program; OR Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program (including but not limited to): pathophysiology, medical terminology, basic pharmacology, and medication administration including dose calculation and psychology.
Must possess a valid driver’s license and meet University Fleet Safety Program requirements.

Nice To Haves

Excellent verbal and written communication skills.
Previous experience providing direct patient care in, or demonstrated knowledge of, cardiovascular services.
Current certification in Basic Life Support (BLS).

Responsibilities

Facilitating the smooth flow of patients through the clinic through interaction with patients, families, and staff.
Assisting in clinic with physical examination of patient and related treatments, including but not limited to patient history, medication records, allergies, and immunizations.
Managing internal and external medical records to ensure that accurate and complete data is available for patient appointments.
Administering routine oral, rectal, or injectable medications not requiring a high level of skill or nursing judgment.
Performing routine laboratory tests such as urinalysis and blood work, does electrocardiograms and x-ray work as needed.
Identifying vaccination needs for specific patient populations.
Performing related clerical tasks including answering phones, scheduling appointments, and providing information to other departments.
Assisting in obtaining insurance prior authorizations.
Partnering with nursing staff to ensure timely, thorough clinic work up and follow up including calls to patients (post procedure, normal test results, fasting, appointment reminders, etc.), preparation of patient education materials and packets, monitoring of fax machine and distribution of faxes, obtain outside records/labs, and obtain pre-authorization.
Collaborating with the Clinical Technicians across clinic/specialty to ensure optimal patient experience and efficient clinic flow.
Participating in huddles to address issues and plan upcoming clinics.
Demonstrating accountability for patient satisfaction.
Participating in discharge planning process to ensure continuity of care and appropriate identification of primary provider.
Altering work schedule to meet clinic and/or patient needs.
May be required to travel to other clinics as needed to meet business needs.
Performing other duties as assigned.