Medical Assistant II - Location: Charlestown

Mass General Brigham•Boston, MA

3d•$25•Onsite

About The Position

Under the direction of healthcare providers, the Medical Assistant supports both clinical and administrative operations to ensure a seamless patient experience and efficient practice workflow. This patient-facing role is responsible for rooming patients, obtaining and documenting vital signs and medical histories, coordinating patient flow, scheduling appointments, and assisting with patient education regarding treatments, medications, and care plans. Additional responsibilities include collecting and preparing laboratory specimens, performing phlebotomy when qualified, administering immunizations (as permitted by certification and experience), maintaining vaccine inventory, and supporting departmental quality and safety initiatives. The role also serves as a resource to junior Medical Assistants by assisting with onboarding and day-to-day guidance while collaborating closely with physicians, advanced practice providers, nursing staff, and other departments to deliver exceptional patient care.

Requirements

High School Diploma or Equivalent required
Basic Life Support [BLS Certification]
Direct MA experience or medical field work 1-2 years required
Strong interpersonal and communication skills
Ability to prioritize tasks in complex and busy environments
Accuracy and attention to detail
Comply with all local, state, and federal privacy and confidentiality rules and regulations
Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens
Comprehensive knowledge of medical terminology, procedures, and protocols
Proficiency in electronic health record (EHR) systems and medical office software
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Managing one's own time and the time of others

Nice To Haves

Associate's Degree in Medical Assisting preferred
Certified Medical Assistant [National Certification]

Responsibilities

Rooming patients
Obtaining and documenting vital signs and medical histories
Coordinating patient flow
Scheduling appointments
Assisting with patient education regarding treatments, medications, and care plans
Collecting and preparing laboratory specimens
Performing phlebotomy when qualified
Administering immunizations (as permitted by certification and experience)
Maintaining vaccine inventory
Supporting departmental quality and safety initiatives
Serving as a resource to junior Medical Assistants by assisting with onboarding and day-to-day guidance
Collaborating closely with physicians, advanced practice providers, nursing staff, and other departments to deliver exceptional patient care