Certfied Medical Assistant

CommonSpirit Health•West Jordan, UT

About The Position

The Medical Assistant II provides clinical support to providers, patients, and families, helping identify and meet comprehensive needs while promoting health, well-being, and safety. The role performs clinical tasks as directed by providers, maintains accurate chart documentation, supports efficient patient flow, and may assist with front-office duties. The position also includes professional development and a valued opportunity to grow within the MA Clinical Ladder. The Medical Assistant assesses patient needs and responses, reports relevant findings to the responsible provider, and contributes to care planning and coordination with the interdisciplinary team. The role supports patient and family education and engagement using assessment of learning needs, motivational interviewing, evidence-based self-management support, and teach-back methods. The Medical Assistant II may also precept and mentor new staff or medical assistant students as needed.

Requirements

High school diploma or GED.
BLS certification through the American Heart Association.
National certification as a Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant through AAMA, AMT, ARMA, NAHP, NHA, or NCCT.
Successful completion of all Medical Assistant Core Skills and specialty-specific competencies defined within the Scope of Practice for Medical Assistants.

Nice To Haves

Completion of a Medical Assisting program at a trade or technical school.
Completion of an EMT program at a trade or technical school.

Responsibilities

Assess patients’ physical, psychosocial, cultural, and spiritual needs through observation, interview, and review of medical records and clinical data; evaluate responses and report findings to the responsible provider.
Perform therapeutic and diagnostic interventions, including vital signs, mini treatments and procedures, prevention services, previsit planning, and postvisit follow-up.
Process medication refills according to protocol for existing treatment plans.
Help ensure efficient patient flow through the clinic.
Contribute to the development and implementation of patient care plans in collaboration with the interdisciplinary team.
Identify barriers to participation in individualized care plans and patients’ ability to self-manage health conditions to support care planning and coordination.
Assess patient and family health literacy, learning barriers, readiness, needs, and ability; provide education and evaluate its effectiveness.
Encourage patient engagement using motivational interviewing, evidence-based self-management support protocols and tools, and teach-back methodology.
Maintain accurate chart documentation.
Participate in professional development and growth within the MA Clinical Ladder.
Precept and mentor new staff or medical assistant students as needed.
Potentially assist with front-office duties.