Medical Assistant II - Atrium Health SouthPark IM FT

American Addiction Centers•Charlotte, NC

1d•$23 - $34•Onsite

About The Position

This role is for a Medical Assistant II at Atrium Health SouthPark IM FT. The position is full-time, benefits-eligible, with a schedule of Monday to Friday from 8:00 AM to 5:00 PM. A sign-on bonus is eligible. The Medical Assistant II will adhere to the Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on area of specialty when providing patient care. Responsibilities include performing rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings. They will assist providers with procedures, perform lab-related duties including venipuncture and specimen collection, and conduct Point of Care testing (POCT). The role also involves completing CLIA-approved waived laboratory tests and practice-specific diagnostic testing. Administering medications and vaccines safely, performing medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals are also key duties. The position requires demonstrating effective and timely communication, teamwork, and appropriate escalation. Maintaining a clean work environment, ensuring instruments and equipment are cleaned appropriately, and ensuring equipment and supplies are in working order and areas are stocked are essential. The role may involve assisting with training and onboarding of new teammates and potentially serving as a role champion or on a committee. The Medical Assistant II must demonstrate knowledge and skills appropriate for the age of the patients served, including understanding growth and development over the life span and assessing data reflective of patient status to provide age-specific care.

Requirements

Greater Charlotte: High School Diploma or GED required.
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
IL/WI Divisions: High School Diploma or GED required.
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Wake Forest: High School Diploma or GED required.
Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
Floyd & Navicent: High School Diploma or GED required.
Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Greater Charlotte: Current American Heart Association (AHA) BLS certification required.
Successful completion of Atrium Health’s competency assessment.
Recognized or certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
Successful completion of system approved program to become a primary trainer for new teammates.
IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
Wake Forest: Current American Heart Association (AHA) BLS certification required American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.
Successful completion of Atrium Health’s competency assessment.
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit Achieves 6 points from the list of additional market responsibilities
Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Nice To Haves

Successful completion of system approved program to become a primary trainer for new teammates.
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit Achieves 6 points from the list of additional market responsibilities

Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
Point of Care testing (POCT) per standing order/provider order.
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
Ensures equipment and supplies are in working order, and areas are appropriately stocked.
May assist with training and onboarding of other teammates.
May serve as a role champion or on a committee.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.