About The Position

The University of Iowa Community Clinics is seeking a patient-centered Medical Assistant II to work 50% time (20 hours per week) at the West Branch Family Medicine Clinic. The position primarily supports Family Medicine patients and may also provide support at other patient specialties or clinic locations, including Pediatrics and Specialty/Outreach Clinics, based on clinical need and hours. The clinic provides services including pregnancy and baby wellness care, vaccinations, school and athletic physicals, acute visits, annual check-ups, mental health care, and on-site laboratory services. The care team builds relationships with patients, monitors their care history, and provides personalized, compassionate care. Under the direct supervision of a licensed independent practitioner, registered nurse, nurse manager/assistant nurse manager, or other licensed designee, the Medical Assistant functions as a member of the patient care team. The role performs technical, patient-care, and related clerical functions in an ambulatory setting, coordinating elements of the patient visit. Duties may involve electronic word or data processing equipment and conventional office equipment. This is a regular salaried position located in West Branch, Iowa, with possible work at surrounding clinics based on clinical need and hours. The schedule is variable on Monday, Thursday, and Friday between 7:30 a.m. and 5:00 p.m.; Thursday hours end at 12:00 p.m. No on-call time, weekends, or holidays are required. The position includes the University of Iowa's benefits package and free on-site parking.

Requirements

  • Certification or registration as a Medical Assistant, or completion of a recognized one-year Medical Assistant program, or completion of a health care profession program whose curriculum incorporates Medical Assistant elements, including pathophysiology, medical terminology, basic pharmacology, medication administration including dose calculation, and psychology.
  • Valid driver's license and ability to meet University of Iowa Fleet Safety Standards.
  • Availability to provide support at other clinical locations based on clinical need and hours.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Previous EPIC experience.
  • Previous Family Medicine Clinic experience.
  • Strong phlebotomy skills.
  • Ability to demonstrate teamwork and autonomy in all aspects of the role.
  • Previous phlebotomy experience.
  • Previous immunization experience.
  • Previous experience with laboratory audits.
  • Previous experience handling and processing laboratory specimens.

Responsibilities

  • Support Family Medicine Clinic patients as part of the patient-care team.
  • Perform technical, patient-care, and related clerical functions in an ambulatory setting.
  • Coordinate elements of the patient visit.
  • Provide support at other clinical locations based on clinical need and hours.
  • Use electronic word/data processing equipment and/or conventional office equipment as needed.

Benefits

  • Paid vacation and sick leave.
  • Health, dental, life, and disability insurance options.
  • Employer contributions to retirement plans.
  • Free on-site parking.
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