About The Position

This Medical Assistant II position is for a full-time role in an ambulatory clinic specializing in Pulmonary, Critical Care, & Allergy Medicine. The clinic boasts a strong team rapport, high quality and patient experience scores, and collaborative providers who value education and MA development. The role involves approximately 60% direct patient care and 40% administrative work, including rooming patients, taking vitals, administering injections, chart preparation, handling prior authorizations, and patient communication. The clinic experiences a high-volume but predictable workflow, with 7-25 patients per provider daily. Provider assignments are set one month in advance. The ideal candidate is detail-oriented, organized, comfortable in a fast-paced clinic, team-focused, and self-directed during downtime. Training includes cross-training in both pulmonary and allergy, with advancement opportunities from MA II to MA III and potential for Medical Assistant Team Lead roles.

Requirements

  • AHA Basic Life Support for healthcare workers certification required.
  • High school diploma or equivalent required.
  • Graduation from a Medical Assistant program required.
  • Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
  • Knowledge of OSHA, CLIA, and ADA required.
  • Knowledge of ICD-10 and CPT coding required.
  • Requires basic math and accurate data collection and entry skills.
  • Minimum 1-year ambulatory clinic experience or completion of a clinical externship with no previous experience.

Nice To Haves

  • Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
  • TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
  • Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
  • Knowledge of standard laboratory and medical procedures.
  • Knowledge of insurance plans and third-party payers.
  • Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.

Responsibilities

  • Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards.
  • Assures completeness of ordered procedures and treatments.
  • Assures smooth patient flow.
  • Performs general lab work.
  • Instructs patients concerning procedures, treatments and needs.
  • Ensures medical orders and referrals are carried out accurately and in a timely manner.
  • Performs registration and scheduling activities per organizational and departmental procedures.
  • Maintains EMR files and performs general front office functions as needed.
  • May perform computerized physician order entry, only if directed by assigned physician.
  • Expected to precept current MA team members or MA Externs as requested by leadership.

Benefits

  • Free parking for IU Health employees
  • Paid daily/monthly parking available
  • Advancement opportunities
  • Cross-training opportunities
  • Access to many diverse opportunities to learn and develop
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