Medical Assistant II, Endocrinology Practice at Wilmington
About The Position
ChristianaCare's Endocrinology practice at Wilmington is seeking a professional, dependable, detail-oriented Medical Assistant II with strong communication, integrity, and solid technical and clinical skills. Our Endocrinology team has the experience and expertise to successfully diagnose any endocrine conditions, help develop treatment and management plans for our patients. Endocrinology is the study of hormones and endocrine glands and organs. Hormone-secreting glands and certain organs in your body make up your endocrine system. The Senior Medical Assistant is responsible for delivering and maintaining quality patient care. Assist providers in the examination and treatment of patients with virtual and on-site appointments. To operate as a team leader and mentor of office staff in the practice to facilitate functions and duties.
Requirements
- High School Graduate or Equivalent required.
- Graduate of a recognized Medical Office Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).
- 2 years’ experience as a Medical Assistant is required.
Nice To Haves
- 3 years’ experience is preferred.
Responsibilities
- Deliver and maintain quality patient care.
- Assist providers in the examination and treatment of patients with virtual and on-site appointments.
- Operate as a team leader and mentor of office staff in the practice to facilitate functions and duties.
- Greet and support patients virtually and in person.
- Prepare patients for visits.
- Assist with exams.
- Maintain exam rooms and equipment.
- Ensure adequate coverage within the practice due to staff shortage.
- Participate in new hire orientation and other educational initiatives for staff as per directed by supervisor.
- Manage EMR updates, patient communications, referrals, authorizations, and scheduling.
- Handle clerical duties.
- Troubleshoot video visits.
- Support patient portal access and orders.
- Maintain office clinical supplies and equipment.
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.
- Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
- Low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off: Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth: Advance your education with up to $5,250 per year in tuition reimbursement.
- Grow Your Family with Confidence: Support for parenthood including advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
- Paid Parental Leave: Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
- Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
