About The Position

The Medical Assistant II provides clinical office support to physicians and surgeons, performing patient care and administrative duties to support quality care. The role focuses on patient rooming, EKGs, point-of-care testing, and documentation in EPIC. In addition to general medical assistant experience, the position requires at least two years of experience in a specialized area such as phlebotomy, pulmonary testing, surgery, or cardiology. The position also supports physicians with procedures, patient communication, office and medical-record administration, supplies, and exam-room preparation. The Medical Assistant II may perform specialized clinical duties and patient scheduling, registration, and insurance-related tasks, and provides training and mentoring to Level I Medical Assistants.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited Medical Assistant program.
  • BCLS certification from the American Heart Association.
  • At least two years of experience as a Medical Assistant.
  • At least two years of experience in a specialized area such as phlebotomy, pulmonary testing, surgery, or cardiology.

Responsibilities

  • Perform patient-care duties, including venipuncture and/or EKGs, checking schedules, and organizing patient flow.
  • Accompany patients to exam or procedure rooms and assist with walking, transferring, dressing, and other needs.
  • Collect and process specimens, perform point-of-care testing, and prepare patients for examinations.
  • Assist physicians with procedures, take vital signs, and relay instructions to patients and families.
  • Answer calls and provide pertinent information.
  • Send and receive patient medical records and obtain laboratory and X-ray reports, hospital notes, referral information, and other records.
  • Complete forms and requisitions and manage charts to ensure information is complete and filed appropriately.
  • Enter orders in the EPIC electronic medical record or prepare prescription refill requests for physician review and approval.
  • Inventory, order, or restock medical supplies as applicable.
  • Set up examination rooms, instruments, and equipment using proper sterilization techniques and following hospital and infection-control policies.
  • Check expiration dates on medications and medical supplies and dispose of items according to institutional policy.
  • Maintain a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
  • Follow personal protective equipment requirements to protect against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Assist with maintaining medical charts.
  • Perform duties in specialized areas such as phlebotomy, pulmonary testing, surgery, or cardiology, as required.
  • Schedule appointments and register patients as needed, and update patient demographic and insurance information.
  • Check, verify, and update insurance information using internal or web sources as needed.
  • Perform and verify procedure pre-certification as necessary.
  • Train and mentor Level I Medical Assistant staff.
  • Perform other duties as assigned.
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