Medical Assistant II, Gastro, Easton

University of Maryland Medical System•Easton, MD

1d•Onsite

About The Position

The Medical Assistant II, Gastro, Easton position involves preparing patients for examinations, documenting vital signs, and updating medical history. The role also includes cross-training for front-end operations such as check-in, check-out, scheduling, and phone management. Key responsibilities focus on patient experience, clinical duties including gathering patient information, performing tests, assisting providers, and maintaining a safe and stocked clinical environment. Administrative duties may include front desk support, and the role requires active participation in practice improvement and competency development. Travel to other locations may be necessary.

Requirements

High school diploma or equivalent.
Completion of an accredited Medical Assistant program.
Current BLS certification.

Nice To Haves

Medical Assistant Certification
Previous experience using a business office suite, such as Microsoft Office.
Knowledge of medical terminology.

Responsibilities

Prepare patient for exam by the health care provider.
Perform and document vital signs.
Update the chart with relevant medical history.
Assist with front end operations including check in, check out, scheduling, answering phones, chart maintenance.
Greet patients in a courteous, friendly, respectful and professional manner.
Follow communication protocols and respond to customer questions/concerns/complaints.
Gather and document brief history and chief complaint in the medical record.
Complete and document patient questionnaires, health screenings, and chief complaint in the EMR.
Act as a clinical resource for Medical Assistant I.
Follow established practice workflows to facilitate efficiency and timely service to patients.
Perform and document vital signs (blood pressure, pulse, temperature) and risk screening.
Report out of range values in vital signs and risk screening to the provider.
Assist provider with procedures.
Perform routine clinical testing, including obtaining blood and urine specimen, vision testing, hearing screening, incentive spirometry, EKG, point of care testing, and vital signs.
Provide pre-printed patient education/material as directed by the provider.
Perform high-level disinfection of equipment, instruments, and environment.
Stock/restock supply and exam rooms maintaining necessary supplies.
Ensure equipment used in clinical area has a current clinical engineering sticker and is ready for use.
Provide care appropriate to the patient populations served, assessing data reflective of patient's requirements relative to population-specific and age-specific needs.
Participate in medical assistant skill development and competency evaluation.
Participate in practice-based process improvement efforts.
Actively participate in clinic huddles/staff meetings.
Meet all competencies in medical assistant roles specific to the practice site.
Work independently and serve as a resource for others.
May precept new medical assistants and students within practice development.
Administer select medications and injections under direct supervision of provider.
Assist in vaccination programs, including giving injections and tracking data.
Assist with front desk operations including patient check-in and check-out, scanning and filing, patient phone calls, and fee disclosures.
Enhance the patient and family experience by informing of possible delays and addressing potential barriers.
Timely review of business communication, such as In Basket and email.
Play an active role in compliance with regulatory and practice/hospital policy requirements.
Maintain a safe environment of care and report safety concerns.
Participate in personnel skill and competency development and training as requested by practice manager.
Perform other duties as assigned.
Travel may be required based on coverage needs.