Medical Assistant II Med Grp

Advocate Health and Hospitals Corporation•Fort Mill, SC

2d•Onsite

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining required specialty training and competencies. The role supports providers and patients in an obstetrics and gynecology practice by completing rooming and visit tasks, assisting with or performing ordered procedures, conducting laboratory-related duties and point-of-care testing, and administering medications and vaccines safely. The Medical Assistant II also supports practice operations through tasks such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, appointment scheduling, and referrals. The position requires effective communication, teamwork, appropriate escalation, maintaining clean and stocked work areas, and ensuring equipment is ready for use. The role may include training and onboarding teammates or serving as a role champion or committee member. The incumbent must provide age-appropriate care and apply knowledge of growth and development across the lifespan.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or an accepted alternative based on the applicable division: structured clinical military training documented by DD214 or EMT; or, in some divisions, two years of verifiable full-time Medical Assistant experience within the last five years.
Two years of experience in a clinical practice setting as a Medical Assistant.
For Greater Charlotte: current American Heart Association BLS certification; successful completion of Atrium Health’s competency assessment; CMA or RMA recognition or certification from an accepted national organization; and successful completion of a system-approved program to become a primary trainer for new teammates.
For IL/WI divisions and Floyd & Navicent: American Heart Association BLS for Healthcare Providers certification within 45 days unless waived by the department leader; CMA or RMA certification from an accepted organization.
For Wake Forest: current American Heart Association BLS certification; successful completion of Atrium Health’s competency assessment; and professional practice advancement through an applicable governance, safety, super-user, vaccine coordinator, SPICE, or OSHA/IP role, plus six points from the list of additional market responsibilities.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills and ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to meet the physical requirements of the role, including lifting 35 pounds without assistance and using patient-handling equipment with another team member when applicable for heavier or non-assisting patients.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed and work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.
Experience serving as a trainer, role champion, committee member, safety coach, super-user, vaccine coordinator, or relevant certificate holder, as applicable to the division.

Responsibilities

Follow Medical Assistant scope of practice, policies, and procedures; maintain training and competency for the area of specialty.
Complete patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assist providers with or perform procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, lab order and requisition preparation, and results tracking.
Perform point-of-care testing according to standing or provider orders.
Complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely, following the rights of medication administration.
Perform additional practice duties as assigned, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work collaboratively, and escalate concerns appropriately.
Maintain a clean work environment and appropriately clean instruments and equipment.
Ensure equipment and supplies are in working order and work areas are appropriately stocked.
May assist with training and onboarding other teammates, serve as a role champion, or participate on a committee.
Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development across the lifespan.

Benefits

Medical, dental, vision, life, and short- and long-term disability coverage
Paid time off programs
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match
Financial wellness programs
Educational Assistance Program
Competitive compensation and potential premium or incentive pay for eligible positions
Opportunity for annual increases based on performance
Career development programs