Medical Assistant II - Atrium Health Cotswold FM FT

Advocate Health and Hospitals Corporation•Charlotte, NC

12h•Onsite

About The Position

This is a full-time Medical Assistant II position at Atrium Health Cotswold FM, working Monday through Friday. The role involves direct patient care, administrative tasks, and supporting healthcare providers. The Medical Assistant will perform various clinical duties, including taking vital signs, administering medications, collecting specimens, and performing point-of-care testing. They will also manage patient communications, assist with procedures, and maintain a clean and stocked work environment. The position requires adherence to the Medical Assistant scope of practice and all organizational policies and procedures. The role also emphasizes effective communication, teamwork, and patient-centered care, with a need to understand and provide care appropriate to the age of the patients served.

Requirements

High School Diploma or GED required.
Completion of an accredited Medical Assistant program or structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT (for Greater Charlotte and Wake Forest locations).
For IL/WI and Floyd & Navicent Divisions: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Current American Heart Association (AHA) BLS certification required (for Greater Charlotte and Wake Forest locations).
Successful completion of Atrium Health’s competency assessment.
Recognized or certified as a CMA or RMA by specific National Organizations (list provided in job description).
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.
Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
Ability to lift 35 pounds without assistance.
Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
Will be exposed to mechanical, electrical, chemical, blood and body fluids.
Will be required to wear protective clothing and equipment as needed.
Operates all equipment necessary to perform the job.

Nice To Haves

Successful completion of system approved program to become a primary trainer for new teammates (Greater Charlotte).
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit (Wake Forest).
Achieves 6 points from the list of additional market responsibilities (Wake Forest).

Responsibilities

Receives and replies to messages in a work queue from patients, departments, and providers.
Handles prior authorizations for medications.
Assists providers with rooming patients as needed.
Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
Performs Point of Care testing (POCT) per standing order/provider order.
Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
Ensures equipment and supplies are in working order, and areas are appropriately stocked.
May assist with training and onboarding of other teammates.
May serve as a role champion or on a committee.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program