Medical Assistant II-Family & Internal Med-South

IU Health•Indianapolis, IN

13h•Onsite

About The Position

At IU Health, we are committed to delivering exceptional patient care while creating a supportive and positive workplace for our team members. Join a patient-centered Family & Internal Medicine practice known for outstanding patient experience scores and a highly collaborative care team. Our clinic brings together experienced Medical Assistants and compassionate providers who value teamwork, flexibility, and respect—because great care starts with a great team. Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

Requirements

Completion of a Medical Assistant program or hands-on clinical internship experience required
Current Medical Assistant certification required
AHA Basic Life Support for healthcare workers certification required.
High school diploma or equivalent required.
Graduation from a Medical Assistant program required.
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
Knowledge of OSHA, CLIA, and ADA required.
Knowledge of ICD-10 and CPT coding required.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
Requires basic math and accurate data collection and entry skills.

Nice To Haves

TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.

Responsibilities

Room patients and obtain vital signs
Review medications and prepare patients for visits
Support providers during exams and procedures
Perform point-of-care testing and administer injections
Coordinate patient communication (calls, portal messages)
Assist with prior authorizations and patient forms
Perform registration and scheduling activities per organizational and departmental procedures.
Maintains EMR files and performs general front office functions as needed.
May perform computerized physician order entry, only if directed by assigned physician.
Expected to precept current MA team members or MA Externs as requested by leadership.